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- Tasks: Lead IT Change Enablement and manage Configuration Management processes in a dynamic environment.
- Company: Join an industry-leading national business with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving ITIL-aligned practices and improving business operations.
- Qualifications: Experience in ITIL v4 practices and managing a CMDB is essential.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Our client, an industry leading and national business, is looking to hire an IT Change Enablement & Config Manager with a strong background in ITIL v4-aligned practices. The successful candidate will have a background as a Change & Config Manager with strong expertise in ITIL v4-aligned practices, specifically Change Enablement and Configuration Management (CMDB). The ideal candidate will have hands-on experience as an IT Change Manager combined with proven capability in managing and maintaining a CMDB within enterprise ITSM toolsets.
Hybrid working - 3 days per week on site in Manchester.
General responsibilities:- Build and initiation of the Change Enablement process ensuring compliance with ITIL v4 best practice.
- Build, initiation and maintenance of the CMDB ensuring data integrity and accuracy.
- Support rollout and adoption of new ITIL-aligned practices, including within Change Enablement and Config Management.
- Provide guidance and training to colleagues on ITIL v4 principles and process adherence.
- Liaise with stakeholders to assess and implement changes with minimal risk to business operations.
- Drive continuous improvement initiatives for ITSM processes and governance.
- Demonstrated experience as a Change Manager in an ITIL-aligned environment.
- Hands-on experience managing a CMDB within an ITSM toolset.
- Strong understanding of ITIL v4 practices and frameworks.
- ITIL v4 accreditation preferred.
- Experience in designing, implementing, or rolling out new ITIL practices for Change Enablement or Configuration Management.
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
IT Change Enablement & Config Manager (ITIL v4), Hybrid in Manchester employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change Enablement & Config Manager (ITIL v4), Hybrid in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who are familiar with ITIL v4 practices. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your ITIL v4 knowledge. Be ready to discuss how you've implemented Change Enablement and managed CMDBs in past roles. We want you to shine!
✨Tip Number 3
Showcase your hands-on experience! When chatting with potential employers, highlight specific projects where you’ve successfully driven continuous improvement initiatives in ITSM processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re here to support you every step of the way.
We think you need these skills to ace IT Change Enablement & Config Manager (ITIL v4), Hybrid in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Change Enablement & Config Manager role. Highlight your experience with ITIL v4 practices and managing a CMDB, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Change Management and how your background aligns with our client's needs. Keep it concise but impactful.
Showcase Relevant Experience: When detailing your work history, focus on your hands-on experience in Change Management and any initiatives you've led that align with ITIL v4. This will help us see your fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your ITIL v4 Inside Out
Make sure you brush up on your ITIL v4 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in Change Enablement and Configuration Management. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your CMDB Experience
Prepare specific examples of how you've managed and maintained a CMDB in an enterprise ITSM toolset. Highlight any challenges you faced and how you overcame them. This will demonstrate your hands-on expertise and problem-solving skills, which are crucial for this role.
✨Engage with Stakeholders
Think about times when you've liaised with stakeholders to implement changes. Be ready to share how you assessed risks and ensured minimal disruption to business operations. This will illustrate your ability to communicate effectively and manage relationships, which is key for a Change Manager.
✨Continuous Improvement Mindset
Be prepared to discuss any continuous improvement initiatives you've led or been part of in ITSM processes. Share your thoughts on how you can drive similar initiatives in this new role. This shows that you're proactive and committed to enhancing processes, aligning perfectly with the company's goals.
