At a Glance
- Tasks: Lead a team of analysts to drive data-led decision making and improve customer engagement.
- Company: Join a well-known retail business with a focus on innovation and analytics.
- Benefits: Competitive daily rate, hybrid working model, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace that values respect and equality.
- Why this job: Make a real impact by turning customer data into meaningful business outcomes.
- Qualifications: Experience in managing analytics teams and strong SQL skills required.
Job Description
Analytics Manager - Customer & CRM Insights??
London (2 days onsite per month) | Primarily Remote?? £550-£600 per day (Umbrella)We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision making across the organisation.
This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, e Commerce and commercial stakeholders to turn customer data into meaningful business outcomes.
What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery.
Drive the evolution of customer and CRM analytics capabilities across the business.
Provide insight and recommendations to improve customer engagement, retention and commercial performance.
Deliver deep-dive analysis and forecasting to support strategic business initiatives.
Work closely with stakeholders across Marketing, CRM, Digital and Commercial functions to solve business challenges through data.
Manage and prioritise an analytics roadmap, ensuring high-value projects are delivered effectively.
Develop reporting frameworks, analytical models and self-serve insight solutions.
What We're Looking For Previous experience managing or leading analytics teams.
Strong background within Retail, e Commerce or other customer-centric environments.
Advanced SQL skills and experience working with large-scale datasets.
Proven ability to translate complex data into actionable business recommendations.
Experience with modern cloud data platforms such as Snowflake, Databricks, Big Query or Redshift.
Excellent communication and stakeholder management skills, with experience presenting insights to senior audiences.
Track record of delivering analytics projects that positively impact customer and commercial performance.
Reasonable
Adjustments: Respect and equality are core values to us.
We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives.
Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
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Analytics Manager, Customer, CRM , Hybrid in London employer: Sanderson Recruitment
Join a forward-thinking organisation that values diversity and inclusion, offering a dynamic work culture where your expertise in tax can truly shine. As the Head of Tax, you will not only lead a talented team but also play a pivotal role in shaping the tax strategy across North West Europe, with ample opportunities for professional growth and development. Enjoy a collaborative environment that prioritises employee well-being and fosters meaningful contributions to the business's long-term success.
StudySmarter Expert Advice🤫
We think this is how you could land Analytics Manager, Customer, CRM , Hybrid in London
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We think you need these skills to ace Analytics Manager, Customer, CRM , Hybrid in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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How to prepare for a job interview at Sanderson Recruitment
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
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Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
