At a Glance
- Tasks: Provide on-site IT support and maintenance for clients' hardware devices.
- Company: Leading global provider of ICT services with a commitment to equality.
- Benefits: Competitive salary, car allowance, fuel card, and inclusive work culture.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Valid UK driver's licence, problem-solving skills, and experience with hardware.
The predicted salary is between 24600 - 27700 £ per year.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.
IT Field Services Engineer Full-time permanent role £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits
Role Overview:
- Working as a Field Services Engineer, your role will include the maintenance and support for field-based clients.
- You will provide on-site support for client's IT hardware devices.
- You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.
Essential Skills:
- A full valid UK drivers licence and personal Car with Business insurance.
- Able to demonstrate the right to work in the UK.
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check.
- Ability to resolve hardware issues and basic software problems.
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop).
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Intelligent Resource acts as both an employment business and as an employment agency.
Please Note: Shortlisted candidates will be contacted via Call/Email.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
IT Field Service Engineer / IT Technician/ IT Support employer: Sanderson Recruitment
Intelligent Resource is an exceptional employer, offering a supportive and inclusive work culture that values diversity and equality. As a Field Services Engineer based in Glasgow, you will benefit from competitive salaries, a car allowance, and opportunities for professional growth within a leading global ICT services provider. Join a team that prioritises employee well-being and fosters a collaborative environment, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer / IT Technician/ IT Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that allow you to showcase your skills in hardware support and software troubleshooting. This will not only boost your CV but also give you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common technical questions related to IT support. Practice explaining how you've resolved hardware issues or deployed PCs in the past. Confidence is key, so make sure you can articulate your experience clearly!
✨Tip Number 4
Don't forget to apply through our website! We’re all about making the application process smooth and easy for you. Plus, it shows you're serious about joining our team. So, get your application in and let’s get you on board!
We think you need these skills to ace IT Field Service Engineer / IT Technician/ IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Service Engineer role. Highlight your relevant experience, especially in hardware support and software troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills:Don’t forget to showcase your technical skills! Mention any experience with building and deploying PCs, as well as your ability to resolve hardware issues. We’re keen to see what you can bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. Let’s get started!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and basic software troubleshooting. Be ready to discuss specific examples of how you've resolved issues in the past, as this will show your practical experience.
✨Understand the Company Culture
Research Intelligent Resource and their values. Knowing about their commitment to equality and diversity can help you align your answers with their ethos, making you a more appealing candidate.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations in the field. Think about times you've had to think on your feet or deal with difficult clients, and be ready to share those stories.
✨Show Your Soft Skills
As a Field Services Engineer, communication is key. Be prepared to demonstrate your ability to explain technical issues to non-technical clients. Highlight your teamwork and customer service skills during the interview.
