At a Glance
- Tasks: Provide on-site IT support and maintenance for clients' hardware devices.
- Company: Leading global provider of ICT services with a focus on equality and inclusion.
- Benefits: Competitive salary, car allowance, fuel card, and additional perks.
- Other info: Opportunities for career growth in a diverse and inclusive environment.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Valid UK driver's licence, experience in hardware troubleshooting, and PC deployment skills.
The predicted salary is between 24600 - 27700 € per year.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.
IT Field Services Engineer Full-time permanent role £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits
Role Overview: Working as a Field Services Engineer, your role will include the maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.
Essential Skills:
- A full valid UK drivers licence and personal Car with Business insurance.
- Able to demonstrate the right to work in the UK
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check
- Ability to resolve hardware issues and basic software problems
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Intelligent Resource acts as both an employment business and as an employment agency.
Please Note: Shortlisted candidates will be contacted via Call/Email.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
IT Field Service Engineer / IT Technician/ IT Support in Exeter employer: Sanderson Recruitment
Intelligent Resource is an exceptional employer, offering a supportive and inclusive work culture that values diversity and equality. As a Field Services Engineer based in Glasgow, you will benefit from competitive salaries, a car allowance, and opportunities for professional growth within a leading global ICT services provider. Join us to be part of a team that prioritises employee well-being and fosters a collaborative environment, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer / IT Technician/ IT Support in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that allow you to troubleshoot hardware and software issues. This will not only boost your CV but also give you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on common IT support scenarios. Think about how you'd handle specific hardware problems or customer service situations. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace IT Field Service Engineer / IT Technician/ IT Support in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Service Engineer role. Highlight relevant experience, especially in hardware support and software troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Show Off Your Skills:Don’t forget to mention any specific technical skills or certifications you have that relate to the job. Whether it's building PCs or resolving software issues, we want to know what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and basic software troubleshooting. Be ready to discuss specific examples of how you've resolved issues in the past, as this will show your practical experience.
✨Understand the Company and Role
Do a bit of homework on the company and the specific role of a Field Services Engineer. Familiarise yourself with their services and values, so you can align your answers with what they’re looking for.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like a client having a major hardware issue. Think through your problem-solving process and be ready to explain it clearly and confidently.
✨Show Your People Skills
As a Field Services Engineer, you'll be interacting with clients regularly. Highlight your communication skills and any experience you have in customer service. Share examples of how you've built rapport with clients or handled difficult situations.
