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- Tasks: Lead and manage digital loyalty programmes, ensuring effective delivery and governance.
- Company: Join a leading retail client transforming their loyalty offerings in an exciting environment.
- Benefits: Enjoy flexible working with one day in the office and opportunities for long-term growth.
- Why this job: Be part of a dynamic team driving impactful digital transformations in retail.
- Qualifications: Extensive retail experience and proven digital programme management skills are essential.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Digital Programme Manager – Retail – Loyalty
On behalf of our large and market leading Retail client we are looking for an experienced and skilled Digital Programme Manager to work within their loyalty proposition division. My client has re-designed their loyalty offering and are now looking for a Programme Manager to join them and help structure their plan, turn it into tangible milestons, ensure governance and deliver the programme with the wider team. All these deliveries are around Digital, Data, CRM, E-Commerce etc and this will be cross-functional stakeholder wise, therefore is a large and complex delivery. You will likely have four Delivery Leads report in to you, so is senior programme manager role.
This candidate will need extensive and ideally recent Retail experience, a proven record leading large scale digital transformations and ideally have a background around loyalty and rewards. You will also need excellent stakeholder and supplier management. This could be a long term role and is working on exciting change.
Experience:
– Experienced and skilled Digital Programme Manager
– Must have extensive retail experience (ideally recent)
– Must have Digital delivery experience across a range of roles
– Will ideally have Loyalty / Rewards exposure – this would really help
– Excellent stakeholder management, working on large programmes that are cross functional
– 1 day per week in their office in Hampshire
PLEASE NOTE WE ARE EXPECTING HIGH VOLUME RESPONSES TO THIS ROLE, WHICH WE ARE GRATEFUL FOR. HOWEVER THE CLIENT HAVE BEEN VERY SPECIFIC IN THEIR ASK FOR THIS ROLE AND IT IS URGENT. PLEASE CAN YOU JUST APPLY TO THE ADVERT AND WE WILL THEN REACH OUT TO SUCCESSFUL CANDIDATES SOON AFTER AS OPPOSED TO REACHING OUT DIRECTLY. THANK YOU IN ADVANCE
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Digital Programme Manager - Retail - Loyalty employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Programme Manager - Retail - Loyalty
✨Tip Number 1
Familiarise yourself with the latest trends in digital loyalty programmes. Understanding what makes a successful loyalty strategy in retail can give you an edge during discussions with stakeholders.
✨Tip Number 2
Network with professionals in the retail and digital transformation space. Attend industry events or webinars to connect with others who have experience in loyalty programmes, as they may provide valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing cross-functional teams. Be ready to share specific examples of how you've successfully led large-scale digital transformations, particularly in retail settings.
✨Tip Number 4
Research the company’s current loyalty offerings and any recent changes they've made. This knowledge will not only help you tailor your conversations but also demonstrate your genuine interest in their business.
We think you need these skills to ace Digital Programme Manager - Retail - Loyalty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive retail experience and any previous roles related to digital programme management. Use specific examples of large-scale digital transformations you've led, especially those involving loyalty and rewards.
Craft a Compelling Cover Letter: In your cover letter, emphasise your stakeholder management skills and your ability to work cross-functionally. Mention how your background aligns with the requirements of the role and express your enthusiasm for contributing to the client's loyalty proposition division.
Highlight Relevant Experience: When detailing your work history, focus on your recent digital delivery experience. Include metrics or outcomes from previous projects to demonstrate your impact and effectiveness in similar roles.
Follow Application Instructions: Pay close attention to the application instructions provided in the job advert. Ensure you apply through the specified channel and avoid reaching out directly, as the client has requested a streamlined process due to high volume responses.
How to prepare for a job interview at Sanderson Recruitment
✨Showcase Your Retail Experience
Make sure to highlight your extensive retail experience during the interview. Be prepared to discuss specific projects or roles where you successfully led digital transformations, especially in loyalty and rewards.
✨Demonstrate Stakeholder Management Skills
Since this role involves cross-functional collaboration, be ready to provide examples of how you've effectively managed stakeholders in previous projects. Discuss any challenges you faced and how you overcame them.
✨Prepare for Technical Questions
Given the digital focus of the role, brush up on your knowledge of Digital, Data, CRM, and E-Commerce. Expect questions that assess your understanding of these areas and how they relate to loyalty programmes.
✨Outline Your Programme Management Approach
Be prepared to explain your approach to programme management, particularly how you structure plans and turn them into tangible milestones. Discuss your governance strategies and how you ensure successful delivery with your team.
