At a Glance
- Tasks: Manage complex pensions casework and support various projects in a dynamic environment.
- Company: Join a leading workplace pension scheme specialist with a focus on inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Diverse team culture that values respect and equality.
- Why this job: Be a key player in shaping member experiences and driving compliance in pensions.
- Qualifications: Experience in pensions administration and strong knowledge of DB schemes required.
The predicted salary is between 54000 - 66000 £ per year.
A company that specialises in workplace pension schemes is seeking a dedicated professional to join the company as a Senior Pensions Technical Manager. They are looking for someone with previous Pensions Administration and Defined Benefits (DB) experience, who will be responsible for providing support to a wide variety of projects with a particular focus on managing complex member casework, complaints handling, scheme events and supporting the core Member Services' teams as well as supporting on technical pensions issues within the wider team.
What you'll be doing:
- Support the Trustee discretionary committees such as the Compensation Committee and Delegated Authority Panel ensuring process and documentation is fit for purpose and casework is managed in a timely and appropriate manner.
- Be the principal point of contact with the Legal team and external parties in relation to Scheme, legal and regulatory issues arising from member services casework.
- Manage the delivery of scheme events and provide technical oversight on regulatory projects.
- Lead the complaints handling process using the Internal Disputes Resolution Process where necessary and provide reporting and trend analysis to stakeholders.
- Review calculations, validating data and supporting the core Member Services teams with high value, sensitive or technically complex cases.
- Keep up to date with relevant legislation and regulations, assisting in disseminating the information to the wider team and working closely with the Legal and Risk & Compliance teams to agree compliant legal and technical solutions.
- Oversee the provision of technical support to the wider team including answering ad hoc technical queries, providing technical input to and reviewing member communications, reviewing Technical Support Notices and supporting development and delivery of training.
- Support the Product Owner in developing the member portal.
- Support the ongoing monitoring of strength of process and systems to reduce risk to the Scheme, improve the member experience and provide technical support for resolving any issues arising, where required.
- Be the technical expert of team specific processes including system specifications, data, Scheme rules and procedures.
- Review the technical aspects of bulk project work, including data analysis, individual and bulk calculations and system updates.
- People management duties, as required.
- Compliance with Data Protection/Health and Safety/Quality Management processes and procedures.
- Work closely with the Operational Change team with the continuous improvement programme and quality reviews.
- Other duties, as required.
What we're looking for:
- Essentials:
- Experience in a technical role within a pensions administration function.
- Proven DB Pension Schemes knowledge and operational experience.
- In-depth knowledge of all Microsoft Office software - Word, Excel, PowerPoint and Outlook.
- Excellent verbal and written communication skills.
- Have an excellent knowledge of: Scheme rules and practices, Pensions and related employer legislation/tPR regulatory codes of practice and Administration processes.
- Strong pensions knowledge including HMRC rules & regulations and pensions/employer legislation.
- Strong numeric, analytical and problem-solving skills.
- Ability to communicate / interact at all levels within the organisation.
- Well organised with robust commercial awareness.
- Proven track record/demonstrable record as an experienced pensions practitioner or PMI pensions qualification.
- Experience in managing the delivery of pension scheme events and other projects.
- Desirable:
- Experience in other software products.
- Specific Microsoft Excel skillset - ability to use and amend standard spreadsheet proformas to carry out non-standard complex individual cases.
- Proven experience in a similar role.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Pensions Technical Manager in Derby employer: Sanderson Recruitment
Join a forward-thinking organisation that values diversity and inclusion, offering a dynamic work culture where your expertise in tax can truly shine. As the Head of Tax, you will not only lead a talented team but also play a pivotal role in shaping the tax strategy across North West Europe, with ample opportunities for professional growth and development. Enjoy a collaborative environment that prioritises employee well-being and fosters meaningful contributions to the business's long-term success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Technical Manager in Derby
✨Dive Into Industry Networking Events
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We think you need these skills to ace Senior Pensions Technical Manager in Derby
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Sanderson Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Sanderson Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Sanderson Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Sanderson Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Sanderson Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
