Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for customers and handle inquiries across various channels.
- Company: Leading financial services provider in the UK with a focus on customer satisfaction.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Proven customer service experience and strong communication skills.
- Other info: Full-time, permanent role with a supportive work environment.
The predicted salary is between 25000 - 29000 £ per year.
A leading financial services provider in the United Kingdom is looking for a Customer Service Executive. This full-time, permanent role offers flexible hybrid working and a salary range of £25,000 to £29,000.
The ideal candidate will have proven customer service experience, preferably in a contact centre, and strong communication skills. You will be the first point of contact for customers, handling inquiries across various channels and collaborating with internal teams to ensure exceptional service delivery.
Customer Experience Executive - Financial Services (Hybrid) employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Executive - Financial Services (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common customer service scenarios. Think about how you'd handle tricky situations or difficult customers. We want you to shine when it comes to showcasing your communication skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website to streamline the process and show your enthusiasm for the position.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you top of mind for the hiring team.
We think you need these skills to ace Customer Experience Executive - Financial Services (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially if you've worked in a contact centre. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it engaging and relevant to the role.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those relevant to financial services. Be ready to discuss your previous experiences in a contact centre and how you handled challenging situations. This will show that you understand the role and can provide exceptional service.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would handle customer inquiries and collaborate with internal teams.
✨Research the Company
Take some time to learn about the financial services provider you're interviewing with. Understand their values, mission, and any recent news. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about their customer service strategies, team dynamics, or what success looks like in this role. This shows that you're engaged and serious about the position.
