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- Tasks: Lead user research for government projects, ensuring user needs shape digital services.
- Company: Join a dynamic government client focused on impactful digital initiatives.
- Benefits: Competitive daily rate, remote work flexibility, and opportunities for professional growth.
- Why this job: Make a difference in public service by advocating for user-centred design.
- Qualifications: Senior-level user research experience, especially in the public sector.
- Other info: Inclusive environment welcoming diverse perspectives and backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Senior User Researcher to support a Central Government department on key digital service initiatives. This predominantly remote role, with occasional travel to London offices, focuses on complex user research delivered to Government Digital Service (GDS) standards using the GOV.UK Design System.
Joining a government client with multiple in-flight projects, we are looking for a number of experienced User Researchers to work across these different projects. You will join established cross-functional teams, lead and coordinate user research activities, ensuring evidence-based insights inform service design and strategic decisions. You will guide teams on best practice, advocate for user-centred approaches, and influence stakeholders to deliver services that meet user needs.
Responsibilities- Work across multiple projects for a government client, delivering user research that supports service outcomes and policy intent.
- Plan and run end-to-end research in line with the GDS Service Standard, selecting appropriate methods across the delivery lifecycle.
- Produce clear, actionable insights that inform design decisions, prioritisation, and continuous improvement.
- Ensure research is ethical, inclusive, and accessible, representing diverse user needs and meeting government standards.
- Collaborate within multidisciplinary agile teams, embedding user-centred practice across discovery, alpha, beta, and live phases.
- Communicate findings effectively to senior stakeholders, ensuring evidence is applied to service design and delivery.
- Senior-level user research experience in the public sector, ideally with multiple Central Government roles.
- Expertise in GOV.UK User Design & User Research, and the GOV.UK Design System.
- Proven ability to lead complex research programmes and translate findings into strategic insights.
- Strong stakeholder management, communication, and influencing skills.
- Comfortable working remotely with occasional London travel.
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
User Researcher x 5 - GDS / GOV - Essential - Remote in City of London employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher x 5 - GDS / GOV - Essential - Remote in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience with government projects. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best user research projects, especially those that align with GDS standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of the GOV.UK Design System and user-centred design principles. Be ready to discuss how you've applied these in past roles and how you can contribute to their projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you who are eager to make a difference in public service.
We think you need these skills to ace User Researcher x 5 - GDS / GOV - Essential - Remote in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience with GDS standards and any relevant projects you've worked on in the public sector. We want to see how your skills align with what we're looking for!
Showcase Your Research Skills: In your application, emphasise your ability to lead user research programmes and translate findings into actionable insights. We love seeing examples of how you've influenced service design and stakeholder decisions in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your experience and skills.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step to connect with us directly.
How to prepare for a job interview at Sanderson Recruitment
✨Know Your GDS Standards
Familiarise yourself with the Government Digital Service (GDS) standards and the GOV.UK Design System. Being able to discuss how your experience aligns with these frameworks will show that you understand the expectations and can deliver user research that meets government requirements.
✨Prepare for Stakeholder Engagement
Think about how you can effectively communicate your findings to senior stakeholders. Prepare examples of how you've influenced decisions in the past and be ready to discuss your approach to stakeholder management, as this role requires strong communication skills.
✨Showcase Your Research Methods
Be ready to discuss the end-to-end research methods you've used in previous projects. Highlight your ability to select appropriate methods for different phases of the delivery lifecycle, and prepare to explain how these methods have led to actionable insights.
✨Emphasise Inclusivity and Ethics
Demonstrate your commitment to ethical and inclusive research practices. Be prepared to share examples of how you've represented diverse user needs in your work, as this is crucial for delivering services that truly meet user requirements.
