At a Glance
- Tasks: Assess and manage claims while making fair and efficient decisions.
- Company: Join a leading FCA-regulated business with a focus on inclusivity.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Supportive environment that values diversity and offers career development.
- Why this job: Make a real difference in people's lives through impactful claims assessment.
- Qualifications: Experience in claims assessment and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
An FCA-regulated business is seeking a dedicated professional to join the company as a Senior Claims Assessor. They are looking for someone who will make fair, correct, efficient decisions whilst hitting targets and effectively assessing claims in at least one or more of the following areas, depending on the business need: Income Protection & Waiver of Premium, Critical Illness, Permanent Total Disability and Death claims.
What you'll be doing:
- Making admittance and medical decisions and making recommendations within admittance authority for declines/terminations/misrepresentation.
- Proactively managing a nominated portfolio of claims.
- Liaising with claimant(s) throughout the claims process and thoroughly investigating all claims, requesting and using appropriate medical and other evidence to assess the claim proactively within the agreed service standards.
- Making recommendations to develop innovatively the Company's claim philosophy and protocols.
- Providing authoritative technical support to the Risk Claims administration teams.
- Meeting service delivery measures of agreed service levels and elapse times.
- Undertaking projects, sponsored by the Risk Claims Manager, to develop the effectiveness of the Company's claims management and improve its standing in the eyes of key stakeholders.
- Carrying out technical audits and reviewing technical competencies, providing feedback and coaching to ensure claims are managed in accordance with the Company's claims philosophy and protocols and that claims assessors are maintaining appropriate levels of technical competence and safeguarding the company's relationship and their reinsurers.
- Meeting Technical and Quality Audit targets.
What we're looking for:
- Previous experience in at least one of Income Protection, Waiver of Premium, Critical Illness, Permanent and Total Disability and Death Claims assessment.
- Excellent telephone manner with the ability to deal with anxious, distressed and sometimes angry customers.
- Strong Microsoft and general PC skills.
- Proven ability to make admittance, declinature and medical decisions and make recommendations within admittance authority.
- Proven ability to coach and mentor less experienced claims assessors to enable them to develop their technical knowledge.
- Flexibility and adaptability.
- Planning and organisational skills.
- Excellent letter writing skills, the ability to draft detailed non-standard letters.
- A good level of general education in appropriate subjects is preferred.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Assessor, Bristol, Hybrid in Bath, Somerset
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Sanderson Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Sanderson Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Claims Assessor, Bristol, Hybrid in Bath, Somerset
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Sanderson Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Sanderson Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Sanderson Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Sanderson Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Sanderson Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Sanderson Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
