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- Tasks: Support customer service by handling policyholder queries and updating calculation systems.
- Company: Join a FCA regulated life & pensions service provider in Bristol.
- Benefits: Enjoy hybrid working options and opportunities for professional development.
- Why this job: Be part of impactful projects while enhancing your skills in a supportive team environment.
- Qualifications: Proficiency in MS Excel and a background in financial services are essential.
- Other info: We welcome applicants needing reasonable adjustments during the recruitment process.
The predicted salary is between 28800 - 48000 £ per year.
A FCA regulated life & pensions service provider are seeking a dedicated professional to join the company. They are looking for someone to support Customer Service by responding to policyholder calculation requests and addressing complaints. In addition to this, you will work on various projects, including client-driven and regulatory initiatives, to update calculation systems and end-user computing (EUC) applications in accordance with requirements. You will also be involved in resolving risk events, ensuring that policyholder records are accurate and up to date. Ideally the successful candidate will be based out of the Bristol office, on a hybrid working arrangement.
What you'll be doing
- Provide support to the operations team by addressing calculation-specific customer queries, calculating required values, and correcting policies where errors have occurred.
- Ensure that all work meets the expected standards, including but not limited to Actuarial Technical Standards and relevant regulatory requirements, while assisting team members with their inquiries.
- Complete regular changes and updates to ensure that regulatory or other required actuarial work is completed within timescales.
- Collaborate with internal and external stakeholders to implement necessary changes, whether regulatory, client-driven, or remedial.
- Ensure that any remediation activities meet client expectations and adhere to Consumer Duty requirements.
- Help to maintain existing EUCs, both for Operations and for Actuarial. Also required to identify where new EUCs could be used and to build/support build.
- Develop skills and behaviours in collaboration with your team manager to support improved performance, while also maintaining and expanding your knowledge in your area of specialism.
What we're looking for
- Proficient in MS Excel, with a strong willingness to learn and adapt effectively.
- The ability to work independently while remaining flexible to change is essential.
- A solid understanding of regulatory requirements is a must.
- A self-sufficient, detail-oriented candidate who possesses strong attention to detail and problem-solving skills.
- A background in life and pensions is preferred, but candidates must have a financial services background.
- Knowledge of VBA would be an advantage.
Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.
Actuarial Analyst, Hybrid - Bristol in Bristol employer: Sanderson Recruitment
Contact Detail:
Sanderson Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Actuarial Analyst, Hybrid - Bristol in Bristol
✨Tip Number 1
Familiarise yourself with the latest regulatory requirements in the life and pensions sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Brush up on your MS Excel skills, especially focusing on advanced functions and data analysis techniques. Being proficient in Excel is crucial for this role, and showcasing your skills can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the actuarial field, particularly those who work in life and pensions. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled customer queries or resolved issues in previous roles. Highlighting your problem-solving skills and attention to detail will resonate well with the hiring team.
We think you need these skills to ace Actuarial Analyst, Hybrid - Bristol in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in actuarial work, customer service, and financial services. Emphasise your proficiency in MS Excel and any experience with VBA, as these are key skills for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Actuarial Analyst position and how your background aligns with the company's needs. Mention your understanding of regulatory requirements and your problem-solving skills.
Showcase Relevant Projects: If you've worked on projects related to calculation systems or end-user computing applications, be sure to include these in your application. Describe your role and the impact of your contributions.
Highlight Adaptability: Since the role requires flexibility and the ability to work independently, provide examples in your application that demonstrate your adaptability and willingness to learn in changing environments.
How to prepare for a job interview at Sanderson Recruitment
✨Showcase Your Excel Skills
Since proficiency in MS Excel is crucial for this role, be prepared to discuss your experience with it. You might even want to bring examples of how you've used Excel in previous roles, especially in relation to calculations or data analysis.
✨Understand Regulatory Requirements
Make sure you have a solid grasp of the regulatory requirements relevant to the life and pensions sector. Be ready to discuss how you've navigated these in past roles or how you would approach them in this position.
✨Demonstrate Problem-Solving Skills
As a detail-oriented candidate, you should be able to provide examples of how you've tackled complex problems in the past. Think of specific instances where your attention to detail made a difference in resolving issues.
✨Prepare for Team Collaboration Questions
Given the collaborative nature of the role, be ready to discuss your experiences working with both internal and external stakeholders. Highlight any projects where teamwork was essential to achieving successful outcomes.
