At a Glance
- Tasks: Diagnose and resolve complex technical issues in infrastructure, cloud, and networking.
- Company: Dynamic technology services client based in Glasgow.
- Benefits: Competitive salary, on-call pay, and comprehensive benefits package.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Join a growing team and tackle challenging technical problems with modern technologies.
- Qualifications: Experience in 3rd line support and strong troubleshooting skills.
The predicted salary is between 40000 - 45000 £ per year.
-3rd Line Support Analyst -Permanent -Glasgow -Salary circa £34k + On call + Package Fantastic new opportunity to the market to join our Glasgow-based technology services client.
The business is now recruiting for a for an experienced and technically-driven 3rd Line Support Analyst, as they continue to grow their operations team in Glasgow.
You will act as the highest level of technical escalation within the support function, tasked with diagnosing and resolving issues across infrastructure, cloud and networking as they arise.
This is an excellent opportunity for a senior technical professional who enjoys troubleshooting challenging issues, driving continuous improvement and working with modern cloud and data centre technologies.
Key
Responsibilities: Handling technical incidents and service requests.
Resolving infrastructure, server, storage, virtualisation, and networking issues.
Support and maintain cloud and hosted customer environments.
Co-ordinating and owning support tickets, ensuring service levels are maintained Maintenance of core service platforms, including patching and incident resolution Liaising with 3rd party vendors and customers Creating and maintaining technical documentation Technical Skills
3rd Line Support Analyst employer: Sanderson Recruitment
Join a forward-thinking organisation that values diversity and inclusion, offering a dynamic work culture where your expertise in tax can truly shine. As the Head of Tax, you will not only lead a talented team but also play a pivotal role in shaping the tax strategy across North West Europe, with ample opportunities for professional growth and development. Enjoy a collaborative environment that prioritises employee well-being and fosters meaningful contributions to the business's long-term success.
