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- Tasks: Lead contracting and commercial relationships for Life and Pensions accounts.
- Company: Diligenta aims to be the best in life and pensions administration with a focus on customer service.
- Benefits: Enjoy 33 days off, private healthcare, and a range of perks including a cycle-to-work scheme.
- Why this job: Join a supportive culture that values positive change and offers career development opportunities.
- Qualifications: Experience in commercial management, strong negotiation skills, and team leadership required.
- Other info: Leadership training available through Diligenta's 'Step' Pathway for successful candidates.
The predicted salary is between 43200 - 72000 £ per year.
Who are Diligenta?
Diligenta’s vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We are looking for a Senior Commercial to lead our contracting and commercial relationship for our Life and Pensions accounts. This role involves managing all contractual, commercial, and governance obligations, overseeing the contract change process by defining, negotiating, and agreeing on terms, and ensuring business alignment to maximise commercial benefits while minimising risks.
The successful candidate will establish governance mechanisms, drive adherence to contractual obligations, apply rigorous contract management policies, and lead responses to contractual and commercial issues. Additionally, they will provide commercial advice and sign-off for project changes, including major transformation programs, while managing a small team of client relationship professionals across UK sites.
Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership ‘Step’ Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.
Benefits
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Car Allowance
- Private Healthcare
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance (‘Death in Service”) & Group Income Protection
- Apply to find out about our other benefits
What you’ll be doing
- Overseeing contract governance and monitoring that Diligenta adheres to its contractual obligations
- Ensure compliance with all functional risk and compliance sign off processes and procedure
- Resolution of commercial and contractual escalations raised from the Diligenta/TCS team
- Protecting the company commercially by identifying relief positions against at risk obligations
- Managing and developing existing relationships in providing an excellent service and identifying further business opportunities
- Ensure Diligenta’s future strategy is applied to the growth and commerciality of the agreement, identifying opportunities to grow the account and take responsibility for the negotiation of additional services to the client
What we’re looking for
- Practical experience in commercial management and outsourced services
- Management of a skilled team of commercially focused people.
- Significant years commercial negotiation
- Excellent interpersonal, negotiation, influencing and communication skills with the ability to present to senior management and executive level.
- Strong analytical and commercial skills and able to identify commercial opportunities and risks
- Delivery focussed and results oriented
- Ability to quickly comprehend complex business processes and issues and able to generate appropriate and workable solutions
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
Senior Commercial Manager employer: Sanderson Recruitment Plc
Contact Detail:
Sanderson Recruitment Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Manager
✨Tip Number 1
Familiarize yourself with Diligenta's vision and values. Understanding their commitment to customer service and positive change will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in managing commercial relationships and contract governance. Be prepared to discuss specific examples where you've successfully navigated complex negotiations or resolved contractual issues.
✨Tip Number 3
Showcase your leadership skills by discussing how you've developed and managed teams in the past. Diligenta values people leadership, so demonstrating your ability to inspire and guide a team will be crucial.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've identified commercial opportunities in previous roles. Being able to articulate your thought process in recognizing risks and opportunities will set you apart.
We think you need these skills to ace Senior Commercial Manager
Some tips for your application 🫡
Understand the Company Culture: Diligenta emphasizes a culture of positive change and development. Make sure to reflect this understanding in your application by highlighting your alignment with their values and how you can contribute to their vision.
Highlight Relevant Experience: Focus on your practical experience in commercial management and outsourced services. Provide specific examples of your past roles that demonstrate your ability to manage contracts, lead teams, and negotiate effectively.
Showcase Leadership Skills: Since this is a people leadership role, emphasize your experience in managing and developing teams. Discuss your leadership style and how you have successfully guided teams to achieve commercial objectives.
Tailor Your Application: Customize your CV and cover letter to address the specific requirements mentioned in the job description. Use keywords from the listing, such as 'contract governance', 'commercial negotiation', and 'analytical skills' to make your application stand out.
How to prepare for a job interview at Sanderson Recruitment Plc
✨Understand Diligenta's Vision
Familiarize yourself with Diligenta's mission to be the best in-class platform for Life and Pensions Administration. Be prepared to discuss how your experience aligns with their customer-centric approach and how you can contribute to transforming client operations.
✨Showcase Your Commercial Management Experience
Highlight your practical experience in commercial management, especially in outsourced services. Be ready to provide specific examples of how you've successfully managed contracts and relationships in previous roles.
✨Demonstrate Leadership Skills
Since this role involves managing a team, emphasize your leadership experience. Discuss how you've developed teams in the past and how you plan to support your team members at Diligenta to achieve their goals.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this role, prepare for potential scenarios where you might need to negotiate terms or resolve conflicts. Think about your strategies for identifying opportunities and mitigating risks during negotiations.
