At a Glance
- Tasks: Forecast demand and create effective workforce schedules in a fast-paced environment.
- Company: Join a dynamic team focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Embrace a culture of respect and equality while driving data-driven decisions.
- Why this job: Make a real impact by optimising resources and enhancing operational efficiency.
- Qualifications: Experience in workforce scheduling, capacity planning, and stakeholder management.
The predicted salary is between 35000 - 45000 £ per year.
Resource Manager/Scheduler We're looking for an experienced Resource Manager/Scheduler to join a fast-paced operational environment, supporting workforce planning across both contact centre and Back Office operations.
You'll be responsible for forecasting demand, analysing capacity, identifying resource gaps, and creating effective workforce schedules to meet customer and business requirements.
Working closely with Operations and Planning teams, you'll provide insight-led recommendations on current and future headcount needs across permanent, temporary, and contractor workforces.
Key experience: Workforce scheduling, capacity planning or resource management.
Contact centre and Back Office operations.
Demand forecasting and workforce planning.
Analysing performance data to identify trends, risks and resource requirements.
Stakeholder management across Operations and Planning teams.
Experience within large-scale customer programmes such as PPI, Motor Finance, Insurance Remediation or Claims Operations would be highly advantageous.
This is an excellent opportunity for someone from a Resource Management, Workforce Planning, Practice Manager or Capability Manager background looking to make a real impact in a data-driven operational environment.
Reasonable
Adjustments: Respect and equality are core values to us.
We are proud of t...
Resource Scheduler employer: Sanderson Recruitment Plc
At Sanderson Recruitment Plc, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work on impactful projects in the dynamic field of Identity Governance and Administration. Located in the heart of the UK, we offer a supportive environment where your expertise in IAM can thrive, making a meaningful difference for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Scheduler
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Sanderson Recruitment Plc!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Sanderson Recruitment Plc.
We think you need these skills to ace Resource Scheduler
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Sanderson Recruitment Plc. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Sanderson Recruitment Plc and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Sanderson Recruitment Plc. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Sanderson Recruitment Plc's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Sanderson Recruitment Plc
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Sanderson Recruitment Plc.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Sanderson Recruitment Plc will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Sanderson Recruitment Plc and how you would contribute to adapting HR strategies.
