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- Tasks: Join our People Operations team to support HR processes and enhance employee engagement.
- Company: Diligenta aims to be the best in Life and Pensions Administration with a focus on customer service.
- Benefits: Enjoy 31 days off, bonuses, and perks like discounted shopping and a cycle-to-work scheme.
- Why this job: This role offers hands-on HR experience and a chance to contribute to positive change.
- Qualifications: Proficiency in Microsoft Office and strong communication skills are essential.
- Other info: We support your wellbeing with comprehensive programmes and flexible adjustments during recruitment.
The predicted salary is between 28800 - 43200 £ per year.
Who are Diligenta?
Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients operations. We drive a culture that is founded on positive change and development.
Summary of the role:
We\’re seeking two driven and detail-focused individuals to join our People Operations team. These roles will provide essential support across key accounts, ensuring smooth HR operations and support in the delivery of the people operations plan. It\’s an excellent opportunity for someone looking to build or develop a career in HR, with hands-on involvement in systems, data, employee relations, and people projects.
What you\’ll be doing:
- Support and educate managers and staff on self-service HR tools and processes.
- Guide employees to appropriate policy and process information.
- Maintain accurate data across HR systems and MI reports.
- Manage approvals via italent in line with HR processes.
- Act as a contact for HR queries, escalating when required.
- Analyse and report on people data to track progress and support decisions.
- Assist in delivering local engagement initiatives and corporate programmes.
- Support presentations, people projects, and internal updates.
- Escalate urgent matters appropriately and on time.
What we\’re looking for:
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Excellent attention to detail with strong organisational capabilities
- Clear and confident communicator with strong interpersonal skills
- Ability to work independently while contributing to a team environment
- Comfortable handling a variety of employee queries and using data for analysis and reporting
Benefits:
- 31 days including Bank Holidays.
- Eligibility for an annual discretionary bonus scheme.
- Personal and career development opportunities to progress your aspirations within the company.
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
- Cycle to Work Scheme & Interest free Season Ticket loans.
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
- A comprehensive set of Moments that Matter policies, such as Carer\’s Leave, Foster Leave and Retirement Leave.
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ( Death in Service\”) & Group Income Protection.
- Apply to find out about our other benefits.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
People Support Administrator employer: Sanderson Recruitment Plc
Contact Detail:
Sanderson Recruitment Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support Administrator
✨Tip Number 1
Familiarise yourself with the HR tools and processes mentioned in the job description. Understanding self-service HR systems will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Brush up on your data analysis skills, especially in Microsoft Excel. Being able to showcase your ability to manage and report on people data will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've effectively communicated with team members or handled employee queries in the past. This will highlight your interpersonal skills and your ability to work independently while being a team player.
✨Tip Number 4
Research Diligenta's culture and values, particularly their focus on positive change and development. Tailoring your conversation around these themes during the interview can show that you're aligned with their vision.
We think you need these skills to ace People Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the People Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office, attention to detail, and organisational capabilities in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles or projects.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for HR and your understanding of Diligenta's vision. Mention your ability to support managers and staff, as well as your experience with data analysis and reporting.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Sanderson Recruitment Plc
✨Showcase Your Attention to Detail
As a People Support Administrator, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped solve problems or improve processes.
✨Demonstrate Your Communication Skills
Clear and confident communication is key in this role. Practice articulating your thoughts and consider how you can convey complex HR concepts simply. You might even want to prepare a brief explanation of a common HR process.
✨Familiarise Yourself with HR Tools
Since the role involves supporting self-service HR tools, it’s beneficial to have a basic understanding of common HR software. If you’ve used any similar systems before, be ready to share your experiences.
✨Prepare for Data Analysis Questions
The job requires analysing and reporting on people data. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles to support decision-making or track progress.
