At a Glance
- Tasks: Provide on-site IT support and maintenance for clients' hardware devices.
- Company: Leading global provider of ICT services with a focus on innovation.
- Benefits: Competitive salary, car allowance, fuel card, and additional perks.
- Other info: Permanent role with opportunities for growth across the UK.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Valid UK driving licence, problem-solving skills, and IT hardware knowledge.
The predicted salary is between 24600 - 27700 € per year.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Glasgow on a permanent basis.
IT Field Services Engineer Full-time permanent role £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits
Role Overview:
Working as a Field Services Engineer, your role will include the maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area, where the average travel time per ticket is 30 minutes nationally.
Essential Skills:
- A full valid UK drivers licence and personal Car with Business insurance.
- Able to demonstrate the right to work in the UK.
- Be prepared to undergo a Baseline Personnel Security Standard (BPSS) check.
- Ability to resolve hardware issues and basic software problems.
- Capable of building (o/s and required software) and deploying PCs (desktop and Laptop).
IT Field Service Engineer/IT Technician/IT Support employer: Sanderson Recruitment Plc
Intelligent Resource is an exceptional employer, offering a dynamic work environment in Glasgow where IT Field Service Engineers can thrive. With competitive salaries, comprehensive benefits including a car allowance and fuel card, and a strong commitment to employee growth, we foster a culture of support and development. Join us to be part of a leading global ICT services provider that values diversity and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Service Engineer/IT Technician/IT Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Field Services Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for IT support roles or take on freelance gigs. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and field service roles. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace IT Field Service Engineer/IT Technician/IT Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Service Engineer role. Highlight relevant experience, especially in hardware support and deployment, as well as any customer service skills you've got. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills align with what we’re looking for. Keep it concise but engaging – we love a bit of personality!
Show Off Your Skills:In your application, don’t forget to mention your technical skills, especially around hardware troubleshooting and software installation. If you’ve got experience with specific tools or systems, let us know – it could set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to take the next step in your career with us!
How to prepare for a job interview at Sanderson Recruitment Plc
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around hardware and software troubleshooting. Be ready to discuss specific examples of how you've resolved issues in the past, as this will show your practical experience.
✨Understand the Company and Role
Do a bit of homework on the company and its services. Knowing what they do and how you can contribute as a Field Services Engineer will help you stand out. Tailor your answers to reflect their values and mission.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about common IT issues you’ve encountered and how you handled them, as this will showcase your ability to think on your feet.
✨Show Your Customer Service Skills
As a Field Services Engineer, you'll be interacting with clients regularly. Highlight your communication skills and any experience you have in customer service. Being personable and approachable can make a big difference in this role.
