At a Glance
- Tasks: Coach and develop Team Managers and Customer Service Representatives to enhance performance.
- Company: Join Sanderson Recruitment Plc, a leader in customer service excellence.
- Benefits: Enjoy a supportive environment with opportunities for personal and professional growth.
- Other info: Collaborative culture focused on continuous improvement and client success.
- Why this job: Make a real difference in customer experience while building high-performing teams.
- Qualifications: Experience in coaching and a passion for improving team performance.
The predicted salary is between 27000 - 33000 £ per year.
Sanderson Recruitment Plc is seeking a Call Centre Coach to develop Team Managers and Customer Service Representatives through effective coaching, call reviews and performance support.
You will work to improve customer experience and quality, develop call control and objection handling skills, and support coaching capability across the team.
Join a collaborative contact centre environment committed to continuous improvement and delivering strong outcomes for clients.
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Call Centre Coach: Build High-Performing Teams employer: Sanderson Recruitment Plc
At Sanderson Recruitment Plc, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous training opportunities and the chance to work on impactful projects in the dynamic field of Identity Governance and Administration. Located in the heart of the UK, we offer a supportive environment where your expertise in IAM can thrive, making a meaningful difference for our clients.
