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- Tasks: Support customer service by handling policyholder queries and updating calculation systems.
- Company: Join a FCA regulated life & pensions service provider in Bristol.
- Benefits: Enjoy hybrid working options and opportunities for professional development.
- Why this job: Be part of impactful projects while enhancing your skills in a supportive team environment.
- Qualifications: Proficient in MS Excel, detail-oriented, with a background in financial services preferred.
- Other info: We welcome applicants needing reasonable adjustments during the recruitment process.
The predicted salary is between 28800 - 48000 £ per year.
A FCA regulated life & pensions service provider are seeking a dedicated professional to join the company. They are looking for someone to support Customer Service by responding to policyholder calculation requests and addressing complaints. In addition to this, you will work on various projects, including client-driven and regulatory initiatives, to update calculation systems and end-user computing (EUC) applications in accordance with requirements. You will also be involved in resolving risk events, ensuring that policyholder records are accurate and up to date. Ideally the successful candidate will be based out of the Bristol office, on a hybrid working arrangement.
What you'll be doing
- Provide support to the operations team by addressing calculation-specific customer queries, calculating required values, and correcting policies where errors have occurred.
- Ensure that all work meets the expected standards, including but not limited to Actuarial Technical Standards and relevant regulatory requirements, while assisting team members with their inquiries.
- Complete regular changes and updates to ensure that regulatory or other required actuarial work is completed within timescales.
- Collaborate with internal and external stakeholders to implement necessary changes, whether regulatory, client-driven, or remedial.
- Ensure that any remediation activities meet client expectations and adhere to Consumer Duty requirements.
- Help to maintain existing EUCs, both for Operations and for Actuarial. Also required to identify where new EUCs could be used and to build/support build.
- Develop skills and behaviours in collaboration with your team manager to support improved performance, while also maintaining and expanding your knowledge in your area of specialism.
What we're looking for
- Proficient in MS Excel, with a strong willingness to learn and adapt effectively.
- The ability to work independently while remaining flexible to change is essential.
- A solid understanding of regulatory requirements is a must.
- A self-sufficient, detail-oriented candidate who possesses strong attention to detail and problem-solving skills.
- A background in life and pensions is preferred, but candidates must have a financial services background.
- Knowledge of VBA would be an advantage.
Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.
Actuarial Analyst, Hybrid - Bristol employer: Sanderson Recruitment Plc
Contact Detail:
Sanderson Recruitment Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Actuarial Analyst, Hybrid - Bristol
✨Tip Number 1
Familiarise yourself with the latest regulatory requirements in the life and pensions sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Brush up on your MS Excel skills, especially focusing on advanced functions and data analysis techniques. Being proficient in Excel is crucial for this role, and showcasing your ability to handle complex calculations can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the actuarial field, particularly those who work in life and pensions. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled customer queries or resolved issues in previous roles. Demonstrating your problem-solving skills and attention to detail will be key in showing that you're the right fit for the team.
We think you need these skills to ace Actuarial Analyst, Hybrid - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in actuarial work, particularly in life and pensions. Emphasise your proficiency in MS Excel and any experience with VBA, as these are key skills for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Actuarial Analyst position and how your background in financial services aligns with the company's needs. Mention your problem-solving skills and attention to detail, which are crucial for this role.
Showcase Relevant Projects: If you have worked on projects related to regulatory initiatives or customer service in your previous roles, be sure to include these in your application. This demonstrates your ability to handle the responsibilities outlined in the job description.
Highlight Adaptability: Given the hybrid nature of the role, mention any previous experience working in flexible environments. Showcase your willingness to learn and adapt, as this is essential for success in the position.
How to prepare for a job interview at Sanderson Recruitment Plc
✨Brush Up on Regulatory Knowledge
Make sure you have a solid understanding of the regulatory requirements relevant to the role. Familiarise yourself with the FCA regulations and Actuarial Technical Standards, as this will demonstrate your commitment to compliance during the interview.
✨Showcase Your Excel Skills
Since proficiency in MS Excel is crucial for this position, be prepared to discuss your experience with it. You might even want to mention specific functions or projects where you've used Excel effectively, highlighting your analytical skills.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues, particularly in customer service or actuarial contexts, and be ready to explain your thought process.
✨Demonstrate Flexibility and Independence
The role requires someone who can work independently while being adaptable to change. Be ready to share instances where you've successfully managed your workload autonomously and how you've adapted to shifting priorities or new challenges.
