At a Glance
- Tasks: Create and manage documents for new customers and handle policy queries.
- Company: Leading insurance brokerage focused on SME and commercial solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Fast-paced role with plenty of opportunities to learn and develop.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong attention to detail and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A leading insurance brokerage specialising in SME and commercial insurance solutions are seeking a dedicated professional to join the company, as an Account Handler. They are looking for someone who will play a pivotal role in creating documents for new customers, ensuring all customer details are recorded accurately and entering on to the system and obtaining renewal terms for customers. You will be responsible for preparing renewal closings from meeting minutes, managing insurer and customer queries about their policies and dealing with account queries and credit control matters.
What you'll be doing:
- Creating documents for new customers, along with any mid-term adjustments and renewals information too.
- Ensuring all customer details are recorded accurately and entering on to the system in a timely fashion to ensure data integrity.
- Obtaining renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
- Preparing renewal closings from meeting minutes and ensuring cover is bound by renewal date.
- Managing insurer and customer queries about their policies.
- Confirming cover with relevant insurers, processing policies and chasing up outstanding documentation when required.
- Dealing with account queries and credit control matters.
Account Handler, North Ayrshire employer: Sanderson Recruitment Plc
Join a leading insurance brokerage in North Ayrshire that values its employees and fosters a supportive work culture. With a focus on professional development, you will have ample opportunities for growth while working alongside a dedicated team committed to delivering exceptional service to SME and commercial clients. Enjoy competitive benefits and a collaborative environment that encourages innovation and excellence in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler, North Ayrshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings for Account Handlers. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SME and commercial insurance solutions. We want you to be able to discuss how you can create documents and manage queries effectively, showing you’re the perfect fit for the role.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the Account Handler position. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application.
We think you need these skills to ace Account Handler, North Ayrshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Handler role. Highlight your experience with creating documents, managing customer queries, and any relevant insurance knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your attention to detail and your ability to handle multiple tasks, just like we do at StudySmarter.
Showcase Your Communication Skills:As an Account Handler, communication is key. In your application, give examples of how you've effectively managed queries or resolved issues in the past. We love seeing candidates who can communicate clearly and confidently!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Sanderson Recruitment Plc
✨Know Your Stuff
Make sure you understand the basics of insurance, especially SME and commercial solutions. Brush up on common terms and processes related to account handling, as this will show your potential employer that you're serious about the role.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, be prepared to discuss examples from your past where you've demonstrated strong attention to detail. Whether it’s about creating documents or managing customer queries, having specific instances ready will impress them.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing multiple queries at once. Think through these scenarios beforehand so you can respond confidently and effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to customer service or how they handle policy renewals. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
