At a Glance
- Tasks: Welcome guests, handle check-ins/outs, and ensure a safe environment during night hours.
- Company: Join the Sanderson by Morgans Original, a unique lifestyle hotel in London.
- Benefits: Enjoy employee discounts, wellness support, free meals, and more.
- Other info: Flexible overnight shifts with opportunities for growth in a dynamic hotel environment.
- Why this job: Be the face of hospitality at night and create memorable experiences for guests.
- Qualifications: Previous front desk experience and a guest-first mindset are essential.
The predicted salary is between 24000 - 30000 £ per year.
- Nights Front Desk Agent - London
- Nights Front Desk Agent
- The Sanderson by Morgans Original
The Opportunity
Your Role
As a Night Front Desk Agent, you'll be the face of the hotel during the twilight hours.
From late check-ins to early departures, you'll ensure every guest feels safe, seen, and supported-no matter the hour.
- What You'll Be Doing
- Welcome and assist guests with check-ins, check-outs, and overnight requests.
- Monitor the lobby and front-of-house areas, ensuring calm and security.
- Handle night audit procedures and prepare reports for the morning team.
- Respond to guest queries with professionalism and warmth.
- Liaise with housekeeping, security, and early-morning teams to ensure seamless transitions.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Ideal Candidate
- Previous front desk or night audit experience, ideally in a luxury or lifestyle hotel.
- A guest-first mindset and a reassuring, professional presence.
- Strong attention to detail and excellent communication skills.
- Confidence with hotel systems and basic financial procedures.
- Flexibility to work overnight shifts, weekends, and holidays.
- Hotel
St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels.
They combine elegance with a touch of chaos, creating an unexpected and bold experience.
About us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
1466 The Sanderson by Morgans Original
Nights Front Desk Agent - London employer: Sanderson London
At The Sanderson by Morgans Original, we pride ourselves on being an exceptional employer in the heart of London’s vibrant hospitality scene. Our commitment to employee wellbeing is reflected in our extensive benefits package, including generous discounts, wellness support, and opportunities for professional growth within our expanding portfolio of hotels. Join us to be part of a dynamic team that values your contributions and fosters a culture of recognition and support.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Front Desk Agent - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sanderson London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sanderson London
Don't be shy about reaching out to Sanderson London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Nights Front Desk Agent - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sanderson London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sanderson London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
