At a Glance
- Tasks: Welcome guests, handle check-ins/outs, and ensure a safe environment during night hours.
- Company: Join the Sanderson by Morgans Original, a unique lifestyle hotel in London.
- Benefits: Enjoy employee discounts, wellness support, free meals, and more.
- Other info: Flexible overnight shifts with opportunities for growth in a dynamic hotel environment.
- Why this job: Be the face of hospitality at night and create memorable experiences for guests.
- Qualifications: Previous front desk experience and a guest-first mindset are essential.
The predicted salary is between 24000 - 30000 £ per year.
- Nights Front Desk Agent - London
- Nights Front Desk Agent
- The Sanderson by Morgans Original
The Opportunity
Your Role
As a Night Front Desk Agent, you'll be the face of the hotel during the twilight hours.
From late check-ins to early departures, you'll ensure every guest feels safe, seen, and supported-no matter the hour.
- What You'll Be Doing
- Welcome and assist guests with check-ins, check-outs, and overnight requests.
- Monitor the lobby and front-of-house areas, ensuring calm and security.
- Handle night audit procedures and prepare reports for the morning team.
- Respond to guest queries with professionalism and warmth.
- Liaise with housekeeping, security, and early-morning teams to ensure seamless transitions.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Ideal Candidate
- Previous front desk or night audit experience, ideally in a luxury or lifestyle hotel.
- A guest-first mindset and a reassuring, professional presence.
- Strong attention to detail and excellent communication skills.
- Confidence with hotel systems and basic financial procedures.
- Flexibility to work overnight shifts, weekends, and holidays.
- Hotel
St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels.
They combine elegance with a touch of chaos, creating an unexpected and bold experience.
About us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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The Sanderson by Morgans Original
Nights Front Desk Agent - London employer: Sanderson London
At The Sanderson by Morgans Original, we pride ourselves on being an exceptional employer in the heart of London’s vibrant hospitality scene. Our commitment to employee wellbeing is reflected in our extensive benefits package, including generous discounts, wellness support, and opportunities for professional growth within our expanding portfolio of hotels. Join us to be part of a dynamic team that values your contributions and fosters a culture of recognition and support.
