Head of Operations – Growth Leader (Hybrid London)
Head of Operations – Growth Leader (Hybrid London)

Head of Operations – Growth Leader (Hybrid London)

Full-Time 80000 - 120000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise global operations for a fast-growing insurance subsidiary.
  • Company: Join a well-backed international insurance group with a dynamic culture.
  • Benefits: Competitive salary, hybrid working, and excellent career growth opportunities.
  • Why this job: Shape key functions and make a real impact in a build phase.
  • Qualifications: Senior operations leadership experience in insurance or financial services.
  • Other info: Hands-on role with potential to grow and structure teams.

The predicted salary is between 80000 - 120000 £ per year.

Sanderson King is supporting a well-backed international insurance group with the continued growth of one of its fast-scaling UK specialty insurance subsidiaries. As part of this expansion, the business is making two foundational senior hires to help build and scale critical functions. These are hands-on leadership roles, ideal for individuals who enjoy joining during build mode, taking ownership from day one, and shaping best-in-class frameworks and processes in a growing, entrepreneurial environment.

This is a senior leadership role responsible for overseeing and optimising global operational processes to support international growth and scalability.

Key Responsibilities
  • Ownership of day-to-day operational processes and strategic operational initiatives
  • Working closely with technology teams to optimise systems, workflows and data infrastructure
  • Vendor management, outsourcing agreements and contract administration
  • Driving operational efficiency, scalability and profitability
  • Supporting underwriting, finance and commercial teams with operational delivery
  • Building and leading a high-performing operations function as the business grows
Key Experience & Background
  • Senior operations leadership experience within insurance or specialty financial services
  • Strong preference for experience in MGA, specialty insurer, Lloyd’s, broker or small carrier environments
  • Proven experience driving operational transformation and process improvement
  • Track record of working closely with technology teams to improve systems and workflows
  • Experience managing vendors, third-party providers and outsourcing arrangements
  • Comfortable in a hands-on role with limited initial team support
  • Experience scaling operations and building teams in a growth environment

Why Apply

  • Join a fast-growing UK subsidiary of a well-backed international insurance group
  • Be part of a build phase, with real influence over how key functions are designed and scaled
  • Highly hands-on roles initially, with the opportunity to grow and structure teams
  • London HQ with hybrid working (typically 3 days in office)
  • Competitive and flexible salary packages (£80–120k+ depending on experience)
  • Excellent exposure to senior leadership and international operations

This is a senior, hands-on role responsible for leading compliance across the UK and EU. The successful candidate will play a key role in building and embedding a strong regulatory and governance framework as the business scales.

Key Responsibilities
  • Ownership of FCA and EU regulatory compliance, including cross-border requirements
  • Implementation and interpretation of Consumer Duty, SMCR, conduct rules and financial crime controls
  • Development and enhancement of compliance policies, procedures and governance frameworks
  • Advising senior stakeholders on regulatory matters, new products and distribution strategies
  • Oversight of financial crime, AML/CTF, sanctions, Ps and fraud controls
  • Delivery of compliance training and promotion of a strong compliance culture
  • Building and scaling a small compliance team over time
Key Experience & Background
  • Significant experience in a compliance leadership role within insurance
  • Strong preference for background in MGA, specialty insurer, Lloyd’s, broker or small carrier environments
  • In-depth knowledge of FCA regulation, Consumer Duty, SMCR and UK financial crime frameworks
  • Experience with EU regulatory requirements and cross-border operations
  • Proven track record in building or enhancing compliance frameworks in growing businesses
  • Comfortable operating in a hands-on, entrepreneurial environment
  • Strong stakeholder management skills with senior leadership and regulators

These opportunities will particularly appeal to candidates who enjoy building from scratch, taking ownership, and playing a key role in scaling a specialty insurance platform.

Head of Operations – Growth Leader (Hybrid London) employer: Sanderson King

Join a dynamic and rapidly expanding international insurance group as the Head of Operations, where you will have the unique opportunity to shape and optimise operational processes in a hands-on leadership role. With a competitive salary package and a hybrid working model based in London, this position offers excellent exposure to senior leadership and the chance to influence key functions during an exciting build phase. The company fosters a collaborative and entrepreneurial work culture, providing ample opportunities for professional growth and development as the business scales.
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Contact Detail:

Sanderson King Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations – Growth Leader (Hybrid London)

Tip Number 1

Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.

Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their operations and challenges. We want you to walk in there with ideas on how you can make an impact from day one!

Tip Number 3

Showcase your hands-on experience! In roles like Head of Operations, they want to see how you've driven operational transformation. We suggest sharing specific examples that highlight your leadership skills and successes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Operations – Growth Leader (Hybrid London)

Operational Leadership
Process Improvement
Vendor Management
Outsourcing Agreements
Regulatory Compliance
FCA Regulation Knowledge
Consumer Duty Implementation
Financial Crime Controls
Stakeholder Management
Team Building
Data Infrastructure Optimisation
Strategic Initiative Development
Hands-on Leadership
Entrepreneurial Mindset
Cross-Border Regulatory Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operational leadership, especially in insurance or specialty financial services. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've driven operational transformation and built teams in growth environments.

Showcase Your Tech Savvy: Since this role involves working closely with technology teams, don’t forget to mention any relevant tech skills or experiences. We’re keen to know how you’ve optimised systems and workflows in your previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into the mix for this exciting opportunity!

How to prepare for a job interview at Sanderson King

Know Your Numbers

Before the interview, brush up on key metrics and performance indicators relevant to operations in the insurance sector. Be ready to discuss how you've driven operational efficiency and scalability in your previous roles, as this will show your understanding of the industry and your ability to contribute from day one.

Showcase Your Leadership Style

Prepare to talk about your leadership approach and how you build high-performing teams. Think of specific examples where you've successfully led a team through change or transformation, especially in a hands-on role. This will demonstrate your capability to shape best-in-class frameworks in a growing environment.

Understand the Tech Landscape

Familiarise yourself with the technology tools and systems commonly used in operational processes within the insurance industry. Be prepared to discuss how you've collaborated with tech teams to optimise workflows and data infrastructure, as this is crucial for driving operational success.

Vendor Management Insights

Since vendor management is a key responsibility, think about your experiences managing third-party providers and outsourcing agreements. Prepare to share specific challenges you've faced and how you overcame them, as this will highlight your strategic thinking and negotiation skills.

Head of Operations – Growth Leader (Hybrid London)
Sanderson King
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  • Head of Operations – Growth Leader (Hybrid London)

    Full-Time
    80000 - 120000 £ / year (est.)
  • S

    Sanderson King

    50-100
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