Head of IT Support — Lead Scalable Multi-Site IT (Hybrid)

Head of IT Support — Lead Scalable Multi-Site IT (Hybrid)

Full-Time 75000 - 75000 £ / year (est.) Home office (partial)
Sanderson King

At a Glance

  • Tasks: Lead and develop IT support across multiple sites, enhancing service levels.
  • Company: High-growth, PE-backed consumer business in London.
  • Benefits: Up to £75,000 salary, plus excellent benefits and hybrid work.
  • Other info: Fast-paced environment with opportunities for growth and innovation.
  • Why this job: Shape technology strategy and work closely with senior leadership.
  • Qualifications: Experience in IT support and leadership skills required.

The predicted salary is between 75000 - 75000 £ per year.

Sanderson King is seeking a Head of IT Support for a high-growth, PE-backed consumer business in London. In this pivotal role, you will lead and develop the IT support function across multiple sites, enhancing service levels and creating scalable processes.

With up to £75,000 in salary and benefits, this position offers the chance to work closely with senior leadership while shaping the technology strategy in a fast-paced and growing environment.

Head of IT Support — Lead Scalable Multi-Site IT (Hybrid) employer: Sanderson King

Sanderson King is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and employee growth are at the forefront. With competitive salaries and benefits, including the opportunity to work closely with senior leadership in a fast-paced environment, employees are empowered to shape technology strategies and drive impactful change across multiple sites in London.

Sanderson King

Contact Details:

Sanderson King Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of IT Support — Lead Scalable Multi-Site IT (Hybrid)

Tip Number 1

Network like a pro! Reach out to your connections in the IT industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their tech stack and think about how your experience can enhance their IT support function. This will help you stand out as a candidate who’s genuinely interested.

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've successfully led teams or projects in the past. Highlighting your ability to develop scalable processes will resonate well with hiring managers looking for a Head of IT Support.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge over other candidates. Let’s get you that role!

We think you need these skills to ace Head of IT Support — Lead Scalable Multi-Site IT (Hybrid)

Leadership Skills
IT Support Management
Service Level Enhancement
Process Development
Scalability
Technology Strategy
Collaboration with Senior Leadership

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of IT Support role. Highlight your leadership experience and any relevant achievements in IT support, especially in multi-site environments.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've enhanced service levels or developed scalable processes in previous roles.

Showcase Your Tech Strategy Skills:In your application, emphasise your ability to shape technology strategy. We want to see how you’ve successfully led IT initiatives that align with business goals, especially in fast-paced settings.

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all candidates efficiently.

How to prepare for a job interview at Sanderson King

Know the Company Inside Out

Before your interview, make sure you research Sanderson King thoroughly. Understand their business model, recent achievements, and challenges they face in the consumer sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Skills

As a Head of IT Support, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, improved processes, or enhanced service levels. Be ready to discuss how you can apply these skills to develop the IT support function across multiple sites.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about potential challenges in a multi-site IT environment and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.

Ask Insightful Questions

At the end of the interview, have a few insightful questions prepared. Inquire about the company's technology strategy, the current IT support challenges they face, or how success is measured in this role. This shows that you're not just interested in the position but also in contributing to the company's growth.