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For Companies At a Glance
- Tasks: Lead IT strategy and enhance operational efficiency in a growing hospitality brand.
- Company: Rapidly expanding hospitality brand focused on innovation and customer experience.
- Benefits: Competitive salary up to £100,000 plus bonus, flexible working options.
- Why this job: Shape technology for a brand that values innovation and exceptional service.
- Qualifications: Experienced IT leader with hands-on e-commerce and mobile platform experience.
- Other info: Opportunity for career growth in a dynamic and collaborative environment.
The predicted salary is between 72000 - 100000 £ per year.
A rapidly expanding hospitality brand is seeking an experienced Head of IT to drive technology strategy, enhance operational efficiency, and support the company’s growth ambitions. This role sits at the intersection of business and technology, ensuring systems and digital platforms deliver seamless experiences for both colleagues and customers.
Role Overview
You will lead the IT function, shaping the technology roadmap, optimising internal systems, and overseeing customer-facing digital platforms. This is a strategic yet hands-on role, requiring someone who can combine operational rigour with innovative thinking.
Key Responsibilities
- Define and implement a technology vision that supports growth and operational excellence.
- Lead and develop a high-performing IT team, promoting collaboration and continuous improvement.
- Oversee IT budgets and manage vendor partnerships, ensuring maximum value.
- Identify emerging tech trends and apply them to enhance efficiency and customer experience.
Digital Platforms & Customer Experience
- Manage e-commerce and mobile app infrastructure, delivering intuitive, reliable experiences.
- Partner with Marketing and Product teams to optimise digital touchpoints.
- Drive platform enhancements to improve engagement, loyalty, and conversions.
Systems & Infrastructure
- Ensure enterprise systems (ERP, POS, CRM, finance) are robust, secure, and scalable.
- Maintain cloud, network, and site infrastructure across multiple locations.
- Collaborate with suppliers to support evolving business needs.
Data Governance & Security
- Maintain compliance with GDPR and data protection standards.
- Lead business continuity and disaster recovery planning.
- Enhance reporting, analytics, and data architecture to support decision-making.
Key Tools & Systems
- Microsoft Suite & SharePoint
- Power BI
Candidate Profile
- Experienced IT leader in high-growth, customer-centric organisations (hospitality, F&B, retail, or CPG preferred).
- Hands-on experience with e-commerce and mobile platforms.
- Knowledge of enterprise systems (e.g., Netsuite) and BI tools (Power BI).
- Strong communicator with the ability to translate technology into business impact.
- Skilled in budget management, vendor negotiations, and strategic planning.
- Relevant degree in IT, Computer Science, or related field preferred.
This is a unique opportunity to shape the technology function of a growing hospitality brand focused on innovation, operational excellence, and exceptional customer experiences.
Head of Information Technology employer: Sanderson King
Contact Detail:
Sanderson King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Information Technology
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and IT sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! Create a personal website or portfolio that highlights your achievements in IT leadership, especially in customer-centric environments. This is your chance to shine and demonstrate how you can drive technology strategy.
✨Tip Number 3
Prepare for interviews by researching the company’s tech stack and recent projects. Be ready to discuss how you can enhance their digital platforms and operational efficiency. Tailor your answers to show you understand their unique challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT role. Highlight your leadership in tech strategy and any hands-on experience you've had with e-commerce or mobile platforms.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven technology strategy and improved operational efficiency in previous roles.
Showcase Your Communication Skills: As a Head of IT, you'll need to translate complex tech concepts into business language. Make sure your application demonstrates your ability to communicate effectively with both technical and non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Sanderson King
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest tech trends and tools relevant to the hospitality industry. Brush up on your knowledge of enterprise systems like ERP and CRM, as well as e-commerce platforms. This will help you demonstrate your expertise and show how you can drive technology strategy.
✨Showcase Your Leadership Skills
As a Head of IT, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and continuous improvement. Highlight any specific achievements that showcase your ability to inspire and develop talent.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges, such as managing vendor partnerships or ensuring data security compliance. Think through potential scenarios in advance and be ready to discuss your strategic approach and problem-solving skills.
✨Align with Company Values
Research the hospitality brand’s mission and values. Be prepared to discuss how your vision for technology aligns with their growth ambitions and operational excellence. Showing that you understand their goals will set you apart as a candidate who is genuinely interested in contributing to their success.
