At a Glance
- Tasks: Support and maintain advanced technical systems in defence environments, both on-site and remotely.
- Company: Join a leading company in secure technology with a commitment to diversity and inclusion.
- Benefits: Competitive salary, travel opportunities, and a supportive work culture.
- Other info: Dynamic role with opportunities for growth and development in a collaborative environment.
- Why this job: Be at the forefront of technology, making a real difference in critical scenarios.
- Qualifications: Experience in technical support, IT infrastructure, and troubleshooting complex systems.
The predicted salary is between 40000 - 50000 € per year.
Location: Woking (with some travel)
Salary: Competitive + benefits
We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology.
The Role
You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios.
Key Responsibilities
- Carry out on-site maintenance, upgrades, and repairs of complex systems
- Support customer environments during exercises, trials, and deployments
- Provide 1st/2nd line remote support for technical issues
- Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks)
- Diagnose faults and perform root cause analysis on hardware and systems
- Support system acceptance, testing, and training activities
- Participate in an on-call rota for urgent support requirements
What We're Looking For
- Experience supporting technical systems in defence or secure environments
- Background in electronic warfare, RF systems, or similar technologies
- Strong understanding of IT infrastructure (Servers, networks, virtualisation)
- Experience working with Windows/Linux environments
- Knowledge of LAN/WAN/VLAN networking and Firewalls
- Ability to troubleshoot complex systems and perform hardware diagnostics
- Aware of working in highly regulated, safety-critical environments
Desirable
- Military background (eg signals, communications, EW)
- Knowledge of cryptographic systems
- Experience with MoD environments and processes
Other Requirements
- Full UK driving licence
- Willingness to travel on occasion
- Eligibility for DV clearance (UK nationals only)
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Field Service Engineer in Woking employer: Sanderson Government & Defence
As a Field Service Engineer with us, you'll join a dynamic team dedicated to innovation in defence and secure environments. We offer a competitive salary and benefits, alongside a culture that prioritises employee growth and inclusivity, ensuring you have the support and resources needed to excel in your role. With opportunities for hands-on experience in advanced technical systems and a commitment to professional development, this is an excellent place to build a rewarding career.
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Woking
✨Tip Number 1
Network like a pro! Reach out to folks in the defence and secure environments sector. Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring examples of how you've tackled complex systems or resolved issues in high-pressure situations. This will make you stand out as a candidate.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In this field, you might face tricky questions or scenarios during interviews. Brush up on your troubleshooting techniques and be ready to think on your feet. Practice makes perfect, so consider mock interviews with friends or mentors.
We think you need these skills to ace Field Service Engineer in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with technical systems, especially in defence or secure environments. We want to see how your background in electronic warfare or IT infrastructure aligns with the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Keep it concise but impactful!
Showcase Relevant Experience:When detailing your work history, focus on specific projects or roles that demonstrate your ability to troubleshoot complex systems and provide technical support. We love seeing real-world examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, networking, and electronic warfare technology. Be ready to discuss specific systems you've worked with and how you've tackled technical challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed faults and performed root cause analysis on hardware and systems. Highlight any experiences where you provided 1st/2nd line support and how you resolved issues efficiently.
✨Understand the Environment
Familiarise yourself with the defence and secure environments you'll be working in. If you have experience with MoD processes or military backgrounds, be sure to mention them as they can set you apart from other candidates.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle on-site maintenance or upgrades, and be prepared to discuss your approach to supporting customer environments during critical situations.
