At a Glance
- Tasks: Lead user research to shape accessible and inclusive digital services.
- Company: Join a forward-thinking team focused on user-centred design.
- Benefits: Competitive daily rate, remote work flexibility, and a chance to influence real change.
- Other info: Opportunity for professional growth and collaboration with diverse teams.
- Why this job: Make a difference by advocating for users and improving digital experiences.
- Qualifications: Strong user research experience in Agile settings and stakeholder engagement skills.
The predicted salary is between 100000 - 120000 £ per year.
Location: Remote (occasional London travel)
Rate: £477 per day (Inside IR35)
Duration: 12 months
The Role
We're looking for an experienced User Researcher to join an Agile team delivering user-centred digital services. You'll lead research activities that inform design decisions, ensuring products are accessible, inclusive, and aligned to real user needs.
Key Responsibilities
- Plan, scope, and deliver user research across the Agile life cycle
- Use qualitative methods (usability testing, interviews, surveys, ethnography, focus groups)
- Collaborate with Designers, Product Owners, and Developers to prioritise research
- Turn research findings into clear, actionable insights and recommendations
- Communicate complex research outputs to stakeholders effectively
- Ensure research supports accessible, inclusive, and ethical design
- Contribute to service and design improvements based on user insight
- Facilitate workshops and help teams interpret research findings
- Advocate for user-centred design across teams
Key Skills Experience
- Strong experience in user research within Agile environments
- Proven ability to translate insights into practical design recommendations
- Experience engaging stakeholders and influencing decisions
User Researcher (BPSS Eligible) employer: Sanderson Government & Defence
As a User Researcher with us, you'll thrive in a dynamic Agile environment that champions user-centred design and innovation. We offer a collaborative work culture where your insights directly shape accessible and inclusive digital services, alongside opportunities for professional growth and development. With the flexibility of remote work and occasional travel to London, you can enjoy a balanced lifestyle while making a meaningful impact on our projects.
Contact Details:
Sanderson Government & Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher (BPSS Eligible)
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
✨Leverage Social Media for Visibility
Showcase your design work on platforms like Instagram or LinkedIn. Post regularly and engage with your audience; ask for feedback on your designs or share insights into your creative process. This not only builds your brand but can lead to potential clients sliding into your DMs!
We think you need these skills to ace User Researcher (BPSS Eligible)
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to Sanderson Government & Defence:When applying for the freelance role of User Researcher (BPSS Eligible) at Sanderson Government & Defence, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets Sanderson Government & Defence know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at Sanderson Government & Defence
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
✨Demonstrate Flexibility and Self-Management
Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.
