Delivery Lead in Shrewsbury

Delivery Lead / Delivery Manager Specification

The Delivery Lead / Delivery Manager will support the delivery of Agile software development within the Agents team, with a particular focus on enabling effective delivery. The role will combine core Scrum Master responsibilities with practical delivery management activity, ensuring the team has the structure, planning discipline, stakeholder visibility and delivery focus needed to progress complex work in a controlled and transparent way. This is an additional role to work alongside an established senior Delivery Lead already in the team.

Role purpose

The role is responsible for helping the team deliver predictably and sustainably by facilitating Agile ways of working, removing impediments, improving transparency and supporting effective planning across product, design, analysis, engineering and testing activity. For MMTAR Phase 2, the role will also provide a level of delivery management support, including planning, dependency tracking, risk and issue management, milestone visibility and coordination across stakeholders.

Key responsibilities

• Lead and facilitate Agile delivery for the team, ensuring ceremonies such as stand-ups, sprint planning, refinement, reviews and retrospectives are effective, focused and consistently run.
• Support the Product Owner, Business Analysts and delivery team in shaping, refining and prioritising the backlog so that work is well understood, appropriately sized and ready for delivery.
• Maintain clear visibility of delivery progress through Jira and other agreed tracking mechanisms, ensuring sprint and backlog information is accurate, current and useful for decision making.
• Provide regular, concise and evidence-based progress reporting to stakeholders, highlighting achievements, risks, issues, dependencies, decisions required and any impact on delivery timelines.
• Identify, track and help remove impediments that affect the team's ability to meet sprint goals or progress planned delivery activity.
• Promote collaboration, prioritisation, accountability and transparency across the team, creating an environment where issues can be raised early and addressed constructively.
• Coach the team in Agile and Scrum practices, supporting continuous improvement and helping the team adopt the ways of working that best suit the delivery context.
• Facilitate constructive discussion, support conflict resolution and help the team make appropriate delivery commitments without dictating how work should be completed.
• Support team self-organisation while ensuring there is sufficient planning discipline, delivery focus and stakeholder engagement to maintain confidence in delivery.

Expected experience and skills

• Strong experience as a Scrum Master, Delivery Lead or hybrid Scrum Master / Delivery Manager within Agile software delivery teams.
• Practical experience of delivery planning, backlog management, dependency tracking, risk and issue management, and stakeholder reporting.
• Confident working with multidisciplinary teams across product, delivery, analysis, design and engineering.
• Strong communication and facilitation skills, with the ability to create clarity from ambiguity and bring structure to complex or evolving delivery work.

Initially for a 4 month Discovery. Likely to be extended into Alpha and build phase.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

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