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- Tasks: Lead service delivery, ensure SLA compliance, and drive continuous improvements.
- Company: Dynamic technology firm in the UK with a focus on innovation.
- Benefits: Competitive salary, pension scheme, private healthcare, and recognition programmes.
- Why this job: Make a real impact by optimising services in a fast-paced environment.
- Qualifications: Experience in service management and strong stakeholder management skills.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A technology firm in the United Kingdom seeks an experienced Service Manager responsible for overseeing BAU service delivery, ensuring SLA compliance, and driving continuous service improvements. The ideal candidate will excel in complex client environments and demonstrate strong stakeholder management skills.
This position offers a competitive salary, pension scheme, and various benefits including private healthcare and recognition programmes.
Service Owner: BAU, SLA & Cost Optimisation Lead employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Owner: BAU, SLA & Cost Optimisation Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits your skills perfectly.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to BAU service delivery and SLA compliance, so you can showcase how your experience aligns with their needs.
✨Tip Number 3
Practice your stakeholder management skills! Think of examples from your past roles where you've successfully navigated complex client environments. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your expertise. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Service Owner: BAU, SLA & Cost Optimisation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and SLA compliance. We want to see how you've excelled in complex client environments, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your stakeholder management skills and how you can drive continuous service improvements. Keep it engaging and relevant to the role.
Showcase Relevant Achievements: When filling out your application, include specific examples of your past successes in service management. We love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your SLAs Inside Out
Make sure you understand the key performance indicators and service level agreements relevant to the role. Be prepared to discuss how you've managed SLAs in previous positions and any strategies you've implemented to ensure compliance.
✨Showcase Your Stakeholder Management Skills
Think of specific examples where you've successfully managed stakeholders in complex environments. Highlight your communication style and how you adapt to different personalities to ensure smooth service delivery.
✨Demonstrate Continuous Improvement Mindset
Be ready to talk about initiatives you've led or contributed to that improved service delivery. Discuss how you identify areas for improvement and the impact these changes had on the overall service quality.
✨Prepare Questions That Matter
Have a few insightful questions ready to ask at the end of the interview. This could be about the company's approach to service optimisation or how they measure success in this role. It shows your genuine interest and helps you assess if the company is the right fit for you.
