At a Glance
- Tasks: Lead user research to shape digital services for UK Central Government.
- Company: Join a diverse team dedicated to impactful public service.
- Benefits: Competitive daily rate, remote work flexibility, and a chance to influence government decisions.
- Other info: Inclusive culture with support for all applicants and career growth opportunities.
- Why this job: Make a real difference by advocating for user needs in government projects.
- Qualifications: Active SC clearance and proven user research experience in regulated environments.
The predicted salary is between 39600 - 66000 £ per year.
We are seeking a Mid-Senior level SC Cleared User Researcher to support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions.
The Role
- Lead and deliver user research across one or more services, ensuring user needs and insights are at the heart of decision-making.
- Work closely with designers, product managers, policy teams, and engineers to shape services that meet real user needs and government standards.
- Planning and delivering qualitative and quantitative user research across discovery, Alpha, beta, and live.
- Selecting and applying appropriate research methods, including interviews, usability testing, surveys, and field research.
- Synthesising research findings into clear, actionable insights.
- Communicating evidence effectively to multidisciplinary teams and senior stakeholders.
- Advocating for user needs throughout the delivery life cycle.
- Supporting design and product decisions through continuous research and testing.
- Ensuring research meets GDS standards and ethical guidelines.
- Contributing to service assessments and assurance activities.
About You
Essential experience:
- Active UKSV SC clearance.
- Proven experience operating as a User Researcher at mid-senior level.
- Experience delivering user research within UK Central Government or similarly regulated environments.
- Strong knowledge of GDS research standards and the Service Manual.
- Experience working within agile, multidisciplinary teams.
- Confidence engaging and influencing senior stakeholders.
- Comfortable working remotely with occasional onsite attendance.
Nice to Have
- Experience mentoring junior researchers.
- Familiarity with accessibility research and inclusive research practices.
- Experience working closely with policy, operational, or frontline teams.
- Exposure to complex or high-risk service environments.
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
SC Cleared User Researcher employer: Sanderson Government & Defence
As a PAM Consultant with our esteemed consulting client, you will thrive in a dynamic work culture that prioritises innovation and collaboration. The company offers robust employee growth opportunities, including continuous training in cutting-edge security practices, while fostering a diverse and inclusive environment that values every individual's contribution. Located in the UK, this role not only provides competitive benefits but also the chance to make a meaningful impact on clients' security postures through your expertise in Privileged Access Management.
Contact Details:
Sanderson Government & Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SC Cleared User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience in user research within government settings. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best user research projects. Make sure to include case studies that demonstrate how your insights influenced product decisions. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on GDS standards and ethical guidelines. Be ready to discuss how you've applied these in your past work. This shows you're not just knowledgeable but also passionate about delivering quality user research.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly gives you a better chance of being noticed by our recruitment team.
We think you need these skills to ace SC Cleared User Researcher
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a User Researcher, especially in relation to the UK Central Government. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Research Skills:In your application, emphasise your ability to plan and deliver user research. Mention specific methods you've used, like interviews or usability testing, and how they’ve influenced product decisions. We love seeing concrete examples of your work!
Communicate Clearly:When writing your application, keep it clear and concise. Use straightforward language to communicate your insights and experiences. Remember, we’re looking for someone who can effectively share findings with multidisciplinary teams and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your Research Methods
Make sure you’re well-versed in various user research methods like interviews, usability testing, and surveys. Be ready to discuss how you've applied these methods in past projects, especially within the context of UK Central Government or similar environments.
✨Showcase Your SC Clearance
Since this role requires active UKSV SC clearance, be prepared to talk about your experience with security protocols and how you’ve navigated sensitive information in previous roles. This will demonstrate your readiness for the responsibilities that come with the position.
✨Communicate Clearly
You’ll need to communicate findings effectively to multidisciplinary teams and senior stakeholders. Practice summarising complex research insights into clear, actionable points. This will show that you can advocate for user needs throughout the delivery life cycle.
✨Engage with Stakeholders
Prepare examples of how you’ve influenced product and service decisions in the past. Highlight your confidence in engaging with senior stakeholders and how you’ve ensured user insights are at the heart of decision-making processes.
