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For Companies At a Glance
- Tasks: Lead a team of Platform Engineers to enhance managed services for diverse clients.
- Company: Join a top Cyber Security Consultancy focused on innovative service delivery.
- Benefits: Enjoy career progression, influence cloud service direction, and work in a dynamic environment.
- Why this job: Shape critical platform services while driving operational excellence and continuous improvement.
- Qualifications: Experience in Managed Services or Consultancy with strong ITIL knowledge required.
- Other info: Must be eligible for SC Clearance; apply now to make an impact!
The predicted salary is between 48000 - 72000 £ per year.
Are you an experienced operational leader from a Managed Services or Consultancy background, ready to shape and evolve a critical service platform function? Sanderson G&D are partnering with a leading Cyber Security Consultancy that has recently consolidated several technical teams into a new Platform Services function, and they’re now looking for a Platform Services Manager to lead and mature this area.
The Role
This is a people-focused role, leading a small team of Platform Engineers (currently 4) and reporting into the Head of Service Operations. You’ll be responsible for the delivery and continuous improvement of managed/hosted services for a wide range of clients, with a strong emphasis on operational excellence. You’ll act as a technical leader, driving key ITIL functions such as Incident, Change, and Problem Management, while also navigating your team through ongoing change and transformation.
What You’ll Bring
- A customer-facing background in Managed Services or Consultancy (not internal/enterprise IT)
- Demonstrable experience leading teams in service delivery environments
- Strong understanding of ITIL practices – particularly incident, change, and problem management
- A strategic mindset – able to step back and assess, plan, and improve operations
- Comfort leading teams through change and driving continuous improvement
- Ideally, experience with Nutanix, Veeam, or similar infrastructure platforms
Why Apply?
- Be part of a growing, high-impact team with influence over future cloud service direction
- Work closely with leadership to shape how platform services are delivered
- Great progression opportunity as the team and responsibilities evolve
Security Clearance: You must be eligible for SC Clearance.
Interested? Apply today or get in touch to learn more about this opportunity to shape and lead pivotal platform services.
Platform Services Manager employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Services Manager
✨Tip Number 1
Familiarise yourself with ITIL practices, especially incident, change, and problem management. Being able to discuss these concepts confidently during your interview will demonstrate your expertise and understanding of the role.
✨Tip Number 2
Showcase your experience in leading teams through change. Prepare specific examples of how you've successfully navigated transformations in previous roles, as this will highlight your capability to manage the evolving nature of the Platform Services function.
✨Tip Number 3
Research the latest trends in managed services and cloud technologies, particularly around platforms like Nutanix and Veeam. This knowledge will not only impress during interviews but also help you articulate how you can contribute to the team's success.
✨Tip Number 4
Network with professionals in the Cyber Security Consultancy space. Engaging with industry peers can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Platform Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Managed Services or Consultancy. Emphasise your leadership roles and any specific achievements related to service delivery and operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams through change and improvement. Mention your understanding of ITIL practices and how you have applied them in previous roles.
Showcase Relevant Experience: When detailing your work history, focus on your customer-facing roles and any experience with platforms like Nutanix or Veeam. Use specific examples to demonstrate your strategic mindset and ability to drive continuous improvement.
Highlight Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership skills. Discuss how you've successfully managed teams in service delivery environments and navigated them through changes.
How to prepare for a job interview at Sanderson Government & Defence
✨Showcase Your Leadership Experience
As a Platform Services Manager, you'll be leading a team of Platform Engineers. Be prepared to discuss your previous leadership roles, focusing on how you've successfully managed teams in service delivery environments and navigated them through change.
✨Demonstrate Your ITIL Knowledge
Since the role emphasises ITIL practices, particularly incident, change, and problem management, make sure you can articulate your understanding and experience with these processes. Prepare examples of how you've implemented ITIL principles in past roles.
✨Emphasise Your Customer-Facing Background
Highlight your experience in Managed Services or Consultancy, as this is crucial for the role. Share specific instances where you've successfully interacted with clients and delivered exceptional service, showcasing your customer-centric approach.
✨Prepare for Strategic Discussions
The role requires a strategic mindset, so be ready to discuss how you've assessed, planned, and improved operations in previous positions. Think about examples where you've driven continuous improvement and how you can apply that to the new Platform Services function.
