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For Companies At a Glance
- Tasks: Lead service delivery, ensure SLA compliance, and drive continuous improvements.
- Company: Dynamic technology firm in the UK with a focus on innovation.
- Benefits: Competitive salary, pension scheme, private healthcare, and recognition programmes.
- Why this job: Make a real impact by optimising services in a fast-paced environment.
- Qualifications: Experience in service management and strong stakeholder management skills.
- Other info: Join a team that values growth and continuous improvement.
The predicted salary is between 43200 - 72000 £ per year.
A technology firm in the United Kingdom seeks an experienced Service Manager responsible for overseeing BAU service delivery, ensuring SLA compliance, and driving continuous service improvements. The ideal candidate will excel in complex client environments and demonstrate strong stakeholder management skills. This position offers a competitive salary, pension scheme, and various benefits including private healthcare and recognition programmes.
Service Owner: BAU, SLA & Cost Optimisation Lead in London employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Owner: BAU, SLA & Cost Optimisation Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that fits your skills perfectly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to service delivery and SLA compliance, so you can showcase how your experience aligns with their needs during the chat.
✨Tip Number 3
Practice your stakeholder management stories! Be ready to share examples of how you've successfully navigated complex client environments and driven service improvements. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your expertise, and applying directly can sometimes give you an edge over other candidates. Let's get you that dream job!
We think you need these skills to ace Service Owner: BAU, SLA & Cost Optimisation Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Owner. Highlight your experience in BAU service delivery and SLA compliance, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to drive continuous service improvements and manage complex client environments. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm and a clear understanding of our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your SLAs Inside Out
Make sure you understand the key performance indicators and service level agreements relevant to the role. Be prepared to discuss how you've managed SLAs in previous positions and any strategies you've implemented to ensure compliance.
✨Showcase Your Stakeholder Management Skills
Think of specific examples where you've successfully managed stakeholders in complex environments. Highlight your communication style and how you adapt to different personalities to ensure smooth service delivery.
✨Demonstrate Continuous Improvement Mindset
Be ready to talk about initiatives you've led or contributed to that improved service delivery. Discuss how you identify areas for improvement and the impact these changes had on the overall service quality.
✨Prepare Questions That Matter
Have insightful questions ready for your interviewers about their current challenges in BAU service delivery and how they measure success. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
