Sanderson Government & Defence in London is seeking a Service Desk Operations Manager to lead a high-performing IT service desk in a secure defence environment, onsite five days a week. You will own service delivery, escalations, and performance reporting across SLAs and KPIs.
You will implement ITIL 4 practices, drive CSI initiatives, mentor team leads, and collaborate with Defence stakeholders to ensure continuity, governance, and secure operations.
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DV Cleared Service Desk Operations Lead – London employer: Sanderson Government & Defence
As a PAM Consultant with our esteemed consulting client, you will thrive in a dynamic work culture that prioritises innovation and collaboration. The company offers robust employee growth opportunities, including continuous training in cutting-edge security practices, while fostering a diverse and inclusive environment that values every individual's contribution. Located in the UK, this role not only provides competitive benefits but also the chance to make a meaningful impact on clients' security postures through your expertise in Privileged Access Management.
Contact Details:
Sanderson Government & Defence Recruitment Team
