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For Companies At a Glance
- Tasks: Troubleshoot and support critical infrastructure for banking, energy, and government sectors.
- Company: Trusted technology provider with a focus on collaboration and inclusivity.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Why this job: Make a real difference by supporting systems that impact millions daily.
- Qualifications: Experience in infrastructure support and strong problem-solving skills.
- Other info: Join a diverse team committed to respect and equality.
The predicted salary is between 36000 - 60000 £ per year.
Be part of a trusted technology provider delivering critical infrastructure across the UK's commercial and public sectors. Support systems that underpin banking, energy, government, and retail services, helping millions of people every day.
Key Responsibilities
- Troubleshoot infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker, etc.)
- Collaborate with Network, Engineering, and SOC teams to resolve end-user impacts
- Work directly with client leads on escalated incidents
- Maintain test and live environments, including patching and updates (Anti-Virus, WSUS, RHEL, etc.)
- Manage PKI certificates and SIEM tooling
- Support Engineering and Test teams
- Perform AD administration (accounts, groups, memberships, permissions)
Required Skills
- Infrastructure: VMWare vSphere, Windows Server, Windows AD, DNS, WSUS, RDS, McAfee, RHEL
- Experience supporting enterprise infrastructure environments
- Strong troubleshooting and problem‐solving skills
Preferred Skills
- SharePoint, SQL, Exchange, CAS
- Familiarity with PKI, SIEM, or security-focused tooling
- SQL server skills
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
3rd Line Support Engineer in London employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Engineer in London
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and troubleshooting scenarios. We recommend practising common questions related to Windows, RHEL, and infrastructure issues so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace 3rd Line Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the specific technologies mentioned in the job description, like Windows Server and RHEL. We want to see how your skills match up with what we're looking for!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled tricky infrastructure issues in the past. We love seeing problem-solving in action, so don’t hold back on those success stories!
Be Clear and Concise: When writing your cover letter or any application materials, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates directly from us!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the key technologies mentioned in the job description, like Windows Server, RHEL, and VMWare vSphere. Be ready to discuss your hands-on experience with these systems and how you've tackled troubleshooting in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your strong troubleshooting abilities and how you collaborated with other teams to achieve results.
✨Familiarise Yourself with the Company’s Values
Since respect and equality are core values for the company, be ready to discuss how you embody these principles in your work. Think about experiences where you've contributed to a diverse and inclusive environment, as this will resonate well during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the team dynamics, the types of projects you'll be working on, or how they handle escalated incidents. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
