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For Companies At a Glance
- Tasks: Manage IT operations and enhance service quality while ensuring compliance with SLAs and KPIs.
- Company: Leading government solutions provider with a focus on innovation.
- Benefits: Competitive rate of £600 per day and hybrid working model.
- Why this job: Join a secure environment and lead impactful IT service improvements.
- Qualifications: Proven experience in a secure environment with strong leadership skills.
- Other info: Flexible work arrangement with opportunities for professional growth.
The predicted salary is between 43200 - 64800 £ per year.
A leading government solutions provider is seeking an experienced SC Cleared ITIL Service Manager for a hybrid role based in Corsham, requiring 2 days per week in the office. You will be responsible for managing IT operations, improving service quality, and ensuring compliance with SLAs and KPIs.
The ideal candidate will have proven experience in a secure environment, coupled with strong leadership and problem-solving skills. This role offers a competitive rate of £600 per day.
SC-Cleared ITIL Service Manager - Hybrid, Corsham employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC-Cleared ITIL Service Manager - Hybrid, Corsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with SC clearance or ITIL. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL knowledge and real-world applications. We all know that theory is great, but showing how you've improved service quality or managed operations in past roles will really impress the hiring team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the SC-Cleared ITIL Service Manager. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace SC-Cleared ITIL Service Manager - Hybrid, Corsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT operations and service management. We want to see how you've improved service quality and met SLAs and KPIs in previous roles.
Showcase Your Leadership Skills: In your application, emphasise your leadership and problem-solving skills. We’re looking for someone who can lead a team effectively, so share examples of how you've done this in the past.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, especially in a secure environment. This will show that you understand the framework and can effectively manage IT operations.
✨Demonstrate Leadership Skills
Prepare examples of how you've led teams or projects in the past. Think about specific challenges you faced and how you overcame them. This will help illustrate your leadership style and problem-solving abilities, which are crucial for this role.
✨Familiarise Yourself with SLAs and KPIs
Since you'll be responsible for ensuring compliance with SLAs and KPIs, it’s essential to know what these mean in practice. Be ready to discuss how you've monitored and improved service quality in previous positions, and have some metrics handy to back up your claims.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, current challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
