Business Change Manager (SC Cleared)

Contract: 6 months, expected to extend
Location: Central London
Working Pattern: 2-3 days per week in the office
Tax Status: Inside IR35
Security Clearance: Active SC clearance

Business Change Manager

Summary of Role

This role will join an established team working on a priority Central Government programme established to deliver transformational change. As Business Change Manager, you will lead the delivery of business change across a multi-disciplinary Central Government team, providing visible leadership and overseeing the quality and consistency of change activity across a diverse range of policy and delivery areas.

Experience

We are seeking an experienced Business Change Manager to lead coordinated business change across a complex, multi-stream programme. You will develop and deliver change strategies that embed new ways of working and create the products needed for successful adoption, often against varied outcomes and conflicting timelines. You will bring proven experience of identifying and managing a broad range of stakeholders, and of designing and delivering effective communications that drive successful adoption of change into the business. Working alongside Delivery Leads and a Benefits Manager, you will assess business readiness, plan benefits realisation and lead on the business change elements of the business case. You will be comfortable operating with autonomy in an uncertain and continually changing environment, and confident in building capability and high performance in those around you.

Role Description

You will lead business change delivery on a priority Central Government programme, working day-to-day with the client. You will provide visible, effective leadership of change activity and ensure it is delivered to a high standard and aligned to the Project Delivery Capability Framework.

Key Responsibilities

• Provide visible, effective leadership: Develop a clear vision, set standards and champion best-practice business change management.
• Assess scale and scope: Identify and assess the scale and scope of change to determine resource requirements and approach, maintaining strategic oversight of wider change activity and prioritising resource where required.
• Lead change quality: Lead and oversee the quality and consistency of change activities across the programme.
• Build capability: Coach and motivate the team to achieve high performance.
• Deliver benefits with delivery partners: Work alongside Delivery Leads to deliver defined benefits and ensure adoption of new capabilities.
• Own the business change case: Lead on the business change elements of the business case.
• Lead change products: Lead the creation of business change products for the project and ensure they are used appropriately.
• Manage impacts: Understand the impact of the change and ensure effective mitigations are in place.
• Own the change plan: Establish and oversee the change plan and input to the wider project plan.
• Confirm business readiness: Identify business readiness criteria before implementation and assess the business area's readiness to go live with stakeholders.
• Plan benefits realisation: Work with the Benefits Manager, Project Manager and stakeholders to plan benefits realisation.
• Lead communications: Lead and oversee the project communications plan, ensuring plans and communications address stakeholder and project needs.
• Manage stakeholders: Identify and analyse stakeholders to create and manage a stakeholder engagement plan, fostering effective relationships with senior stakeholders and building strong internal and external networks.

Essential Criteria

You will have a passion for business change, with the following skills and proven experience:

Security Clearance

• Active Security Check (SC) clearance, or eligibility to obtain SC clearance.

Leadership & Delivery

• Effective leadership of large or complex change programmes and projects.
• Ability to understand complex needs while operating with autonomy in an uncertain and continually changing environment.
• Experience developing and resourcing teams to achieve high performance.

Change & Impact Management

• Experience leading the creation of required business change products.
• Strong understanding and application of business change methodologies.
• Ability to identify, address and mitigate change impacts on the business and, where appropriate, customers.

Stakeholder Management

• Experience leading stakeholder identification and analysis.
• Ability to develop and deliver appropriate stakeholder engagement activities.
• Proven ability to collaborate with and influence senior stakeholders to secure buy-in and advocacy for change.

Business Readiness

• Experience identifying, qualifying and updating business readiness criteria and impacts.
• Ability to assess organisational readiness ahead of implementation and go-live.

Benefits Management

• Experience supporting benefits identification and profiling.
• Ability to maintain a benefits-led approach to delivering and implementing change.

Change Communications

• Experience leading the planning and assurance of communications relating to business change.
• Ability to ensure communications effectively support stakeholder engagement and adoption.

Desirable Criteria

• Experience leading complex and high-profile change initiatives.
• Recognised professional accreditation in business change management, such as:
• APMG Change Management Practitioner
• Prosci Change Management Certification
• CMI or equivalent change/transformation qualification

Reasonable Adjustments

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.