At a Glance
- Tasks: Support business transformation by analysing needs and designing effective processes.
- Company: Join a diverse and inclusive team focused on delivering impactful solutions.
- Benefits: Flexible working, professional development, and a supportive work environment.
- Other info: Opportunity to grow in a dynamic environment with a focus on collaboration.
- Why this job: Make a real difference in how businesses operate and improve user experiences.
- Qualifications: Experience in business analysis and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Business Analyst / Business Change Analyst supports the design and delivery of value-driven transformation by combining structured business analysis with practical business change and service management awareness. The role helps define business and user needs, supports service design and transition activity, and ensures change is translated into clear requirements, workable processes and measurable service outcomes.
How the Role Contributes Across Think / Plan / Do / Run
- Think: supports discovery, requirements gathering, baseline analysis and benefits definition, including review of current services, stakeholder needs and user pain points
- Plan: contributes to user journeys, process maps, service models, requirements and future-state ways of working
- Do: supports implementation and business readiness, including change impact assessment, service transition activity and handover preparation
- Run: helps define MI and reporting needs, reviews service performance data and identifies improvement opportunities linked to benefits and user experience
Key Responsibilities
- Gather, document and validate business, user and service requirements
- Support workshops, interviews, stakeholder engagement and analysis activities
- Produce as-is and to-be process, service and operational views
- Contribute to service design artefacts, including workflows, service descriptions and support model inputs
- Support change impact assessment, business readiness and adoption activities
- Maintain traceability between business need, service design, delivery and outcomes
- Support service transition through handover documentation, readiness inputs and operational alignment
- Assist with service performance analysis and continual improvement activities
Typical Deliverables / Outputs
- Requirements documents and user stories
- Workshop outputs and analysis packs
- Stakeholder analysis and engagement inputs
- User journeys and process maps
- Service design inputs and supporting documentation
- Change impact assessments
- Business readiness and transition inputs
- MI / reporting requirements
- Improvement recommendations
Skills & Experience
- Experience in business analysis, business change or service improvement activity
- Good understanding of requirements gathering, process analysis and stakeholder engagement
- Awareness of service management concepts, including service design, service transition and service performance
- Familiarity with workshops, interviews and document analysis
- Experience working in public sector, secure or complex delivery environments is desirable
- Able to interpret evidence and translate it into practical outputs
Behaviours / Ways of Working
- Structured, methodical and evidence-led
- User- and service-focused
- Collaborative and dependable
- Clear communicator, both written and verbal
- Practical and delivery-minded
- Committed to quality, traceability and client service
Level of Autonomy and Influence
Works with general direction on defined tasks or work packages. Applies agreed methods and standards, manages their own workload and engages with stakeholders within a defined scope. Escalates wider design, political or delivery issues where needed.
Indicative Measures of Success
- Produces clear, accurate and timely analysis outputs
- Maintains traceability between business need, service design and delivery
- Supports effective change readiness and service transition
- Contributes to improved user experience and operational performance
- Builds confidence with stakeholders and project teams
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
Business Change & Communications Specialist employer: Sanderson Government & Defence
As a PAM Consultant with our esteemed consulting client, you will thrive in a dynamic work culture that prioritises innovation and collaboration. The company offers robust employee growth opportunities, including continuous training in cutting-edge security practices, while fostering a diverse and inclusive environment that values every individual's contribution. Located in the UK, this role not only provides competitive benefits but also the chance to make a meaningful impact on clients' security postures through your expertise in Privileged Access Management.
Contact Details:
Sanderson Government & Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Change & Communications Specialist
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We think you need these skills to ace Business Change & Communications Specialist
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sanderson Government & Defence, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sanderson Government & Defence
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sanderson Government & Defence’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
