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For Companies At a Glance
- Tasks: Troubleshoot and support critical infrastructure for banking, energy, and government sectors.
- Company: Trusted technology provider with a focus on collaboration and inclusivity.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Why this job: Make a real difference by supporting systems that impact millions daily.
- Qualifications: Experience in enterprise infrastructure and strong problem-solving skills.
- Other info: Join a diverse team committed to respect and equality.
The predicted salary is between 28800 - 48000 £ per year.
Be part of a trusted technology provider delivering critical infrastructure across the UK's commercial and public sectors. Support systems that underpin banking, energy, government, and retail services, helping millions of people every day.
Key Responsibilities
- Troubleshoot infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker, etc.)
- Collaborate with Network, Engineering, and SOC teams to resolve end-user impacts
- Work directly with client leads on escalated incidents
- Maintain test and live environments, including patching and updates (Anti-Virus, WSUS, RHEL, etc.)
- Manage PKI certificates and SIEM tooling
- Support Engineering and Test teams
- Perform AD administration (accounts, groups, memberships, permissions)
Required Skills
- Infrastructure: VMWare vSphere, Windows Server, Windows AD, DNS, WSUS, RDS, McAfee, RHEL
- Experience supporting enterprise infrastructure environments
- Strong troubleshooting and problem-solving skills
Preferred Skills
- SharePoint, SQL, Exchange, CAS
- Familiarity with PKI, SIEM, or security-focused tooling
- SQL server skills
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
3rd Line Support Engineer employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Engineer
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to 3rd Line Support. Get comfortable with troubleshooting scenarios and be ready to showcase your problem-solving skills on the spot.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd.
We think you need these skills to ace 3rd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Support Engineer role. Highlight your experience with Windows, RHEL, and any relevant troubleshooting skills. We want to see how your background fits with what we do!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them in real situations. Talk about specific projects or challenges you’ve tackled that relate to infrastructure support. This helps us see your problem-solving abilities in action!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate straightforward communication, so make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sanderson Government & Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the key technologies mentioned in the job description, like Windows Server, RHEL, and VMWare vSphere. Be ready to discuss your hands-on experience with these systems and how you've tackled troubleshooting in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of complex issues you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your strong troubleshooting abilities and how they can benefit the company.
✨Collaboration is Key
Since the role involves working closely with Network, Engineering, and SOC teams, be ready to discuss your experience in collaborative environments. Share instances where teamwork led to successful outcomes, emphasising your communication skills and ability to work under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's infrastructure challenges or team dynamics. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values, especially regarding respect and equality.
