At a Glance
- Tasks: Conduct user research to shape impactful public services for millions.
- Company: Join a dynamic team within Central Government focused on digital transformation.
- Benefits: Earn up to £550 per day with hybrid working options.
- Other info: Inclusive environment welcoming diverse backgrounds and perspectives.
- Why this job: Make a real difference by influencing service design based on user needs.
- Qualifications: Active SC Clearance and experience in user research within government.
The predicted salary is between 54000 - 66000 £ per year.
We're supporting a major Central Government programme and are looking for an experienced User Researcher to join a high-performing digital team delivering impactful public services. This role offers the opportunity to influence the design and delivery of services used by millions of citizens, ensuring decisions are driven by genuine user needs and aligned with GDS standards and best practice.
Essential Requirements
- Active SC Clearance (must be current and transferable)
- Proven experience working within Central Government
- Strong knowledge of GDS Service Manual principles and practices
- Extensive experience planning, conducting and analysing user research
- Experience working within agile, multidisciplinary teams
- Excellent stakeholder management and communication skills
Key Responsibilities
- Plan and deliver a range of qualitative and quantitative user research activities
- Conduct interviews, usability testing, surveys and discovery research
- Analyse findings and communicate actionable insights to stakeholders and delivery teams
- Champion user-centred design principles throughout the service lifecycle
- Work closely with Service Designers, Interaction Designers, Product Managers and Developers
- Support evidence-based decision-making across complex digital transformation programmes
- Ensure research activities are inclusive, accessible and aligned to GDS standards
This is an excellent opportunity for an SC Cleared User Researcher to contribute to a major government transformation programme while working within a collaborative, multidisciplinary environment.
Reasonable Adjustments
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
SC Cleared User Researcher | Central Government employer: Sanderson Government & Defence
As a Python Developer at our company, you will thrive in a dynamic and inclusive work environment that values diversity and fosters collaboration. We offer competitive benefits, opportunities for professional growth, and a culture that encourages innovation and autonomy, all while being part of a team dedicated to delivering exceptional resourcing solutions. Join us in a location that not only supports your career aspirations but also champions respect and equality for all employees.
Contact Details:
Sanderson Government & Defence Recruitment Team
