At a Glance
- Tasks: Design and improve public services that impact millions using user-centred design.
- Company: Join a major Central Government programme with a focus on transformation.
- Benefits: Earn up to £550 per day, hybrid working, and contribute to meaningful projects.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in public services while working with a diverse team.
- Qualifications: Active SC Clearance and experience in service design within Central Government.
The predicted salary is between 57692 - 70512 £ per year.
We're supporting a major Central Government programme and are seeking an experienced Service Designer to help shape and improve critical public-facing services. Working within a multidisciplinary agile team, you'll play a key role in designing end-to-end services that meet user needs, align with policy objectives, and adhere to GDS standards and best practices.
Essential Requirements
- Active SC Clearance (must be current and transferable)
- Strong experience working within Central Government
- Proven experience delivering services in line with GDS standards
- Expertise in service design methodologies and user-centred design
- Experience mapping complex services across multiple channels and touchpoints
- Strong stakeholder engagement and facilitation skills
Key Responsibilities
- Design and improve end-to-end public services using service design principles
- Create service blueprints, user journeys, ecosystem maps and process flows
- Identify pain points, opportunities and service improvements through research insights
- Collaborate with User Researchers, Interaction Designers, Content Designers, Product Managers and Developers
- Facilitate workshops and stakeholder engagement sessions
- Ensure services meet user needs, business objectives and accessibility requirements
- Support GDS assessments and contribute to service strategy and delivery
This is a fantastic opportunity for an SC Cleared Service Designer to work on high-profile government transformation programmes, delivering meaningful services that impact millions of users across the UK.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
SC Cleared Service Designer employer: Sanderson Government & Defence
As a Python Developer at our company, you will thrive in a dynamic and inclusive work environment that values diversity and fosters collaboration. We offer competitive benefits, opportunities for professional growth, and a culture that encourages innovation and autonomy, all while being part of a team dedicated to delivering exceptional resourcing solutions. Join us in a location that not only supports your career aspirations but also champions respect and equality for all employees.
Contact Details:
Sanderson Government & Defence Recruitment Team
