At a Glance
- Tasks: Conduct user research to enhance digital services and advocate for user-centred design.
- Company: Join a dynamic Agile team focused on delivering impactful digital solutions.
- Benefits: Competitive daily rate, remote work flexibility, and opportunities for professional growth.
- Other info: Remote role with occasional travel; diverse and inclusive workplace culture.
- Why this job: Make a real difference in user experience while working with innovative teams.
- Qualifications: Strong user research experience and ability to influence design decisions.
The predicted salary is between 117000 - 123942 £ per year.
Salary: £117,000 - 123,942 per year
Requirements
- Strong experience in user research within Agile environments
- Proven ability to translate insights into practical design recommendations
- Experience engaging stakeholders and influencing decisions
- Knowledge of accessibility standards and inclusive research practices
- Comfortable working in fast-paced, evolving teams
- Must be BPSS eligible
Desirable:
- NHS or healthcare experience
- Mobile app research experience
Responsibilities
- Plan, scope, and deliver user research across the Agile lifecycle
- Use qualitative methods such as usability testing, interviews, surveys, ethnography, and focus groups
- Collaborate with Designers, Product Owners, and Developers to prioritise research
- Turn research findings into clear, actionable insights and recommendations
- Communicate complex research outputs to stakeholders effectively
- Ensure research supports accessible, inclusive, and ethical design
- Contribute to service and design improvements based on user insight
- Facilitate workshops and help teams interpret research findings
- Advocate for user-centred design across teams
This is a remote role with occasional travel to London, offered at a rate of £477 per day inside IR35 for a 12-month duration. We are committed to respect, equality, and building a diverse and inclusive community, and we welcome applications from people of all backgrounds and perspectives. If you need any adjustments during the recruitment process, we encourage you to let us know so we can support you.
User Researcher - South East London employer: Sanderson Government and Defence
As a User Researcher in South East London, you will thrive in a dynamic and inclusive work culture that prioritises user-centred design and values diverse perspectives. Our commitment to employee growth is reflected in our Agile environment, where you will have the opportunity to collaborate with cross-functional teams and influence meaningful design improvements. With competitive remuneration and a focus on accessibility, we ensure that your contributions are recognised and impactful.
Contact Details:
Sanderson Government and Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher - South East London
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
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We think you need these skills to ace User Researcher - South East London
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to Sanderson Government and Defence:When applying for the freelance role of User Researcher - South East London at Sanderson Government and Defence, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets Sanderson Government and Defence know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at Sanderson Government and Defence
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
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Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.