At a Glance
- Tasks: Support and maintain advanced technical systems in defence environments, both on-site and remotely.
- Company: Join a leading company in secure technology with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and a supportive work culture.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be at the forefront of technology, making a real difference in critical scenarios.
- Qualifications: Experience in technical support, IT infrastructure, and troubleshooting complex systems.
The predicted salary is between 40000 - 50000 € per year.
We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology.
The Role
You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios.
Key Responsibilities
- Carry out on-site maintenance, upgrades, and repairs of complex systems
- Support customer environments during exercises, trials, and deployments
- Provide 1st/2nd line remote support for technical issues
- Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks)
- Diagnose faults and perform root cause analysis on hardware and systems
- Support system acceptance, testing, and training activities
- Participate in an on-call rota for urgent support requirements
What We're Looking For
- Experience supporting technical systems in defence or secure environments
- Background in electronic warfare, RF systems, or similar technologies
- Strong understanding of IT infrastructure (servers, networks, virtualisation)
- Experience working with Windows/Linux environments
- Knowledge of LAN/WAN/VLAN networking and firewalls
- Ability to troubleshoot complex systems and perform hardware diagnostics
- Awareness of working in highly regulated, safety-critical environments
Desirable
- Military background (e.g. signals, communications, EW)
- Knowledge of cryptographic systems
- Experience with MoD environments and processes
Other Requirements
- Full UK driving licence
- Willingness to travel on occasion
- Eligibility for DV clearance (UK nationals only)
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Field Service Engineer in Surrey employer: Sanderson Government and Defence
As a Field Service Engineer with us, you'll join a dynamic team dedicated to supporting advanced technical systems in defence and secure environments. Our inclusive work culture fosters collaboration and innovation, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. Located in Woking, you'll enjoy a competitive salary and benefits package, along with the chance to make a meaningful impact in critical scenarios both locally and internationally.
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Surrey
✨Tip Number 1
Network like a pro! Reach out to folks in the defence and secure environments sector. Attend industry events or join online forums where you can connect with potential employers and other professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring examples of past projects or challenges you've tackled, especially those related to IT infrastructure and electronic warfare. This will help us see how you can fit into our team.
✨Tip Number 3
Be proactive! If you spot a job that fits your skills on our website, don’t wait around. Apply straight away and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on our radar!
✨Tip Number 4
Prepare for the unexpected! In this field, you might face tricky questions or scenarios during interviews. Brush up on your troubleshooting skills and be ready to discuss how you’d handle real-world technical issues. We love candidates who can think on their feet!
We think you need these skills to ace Field Service Engineer in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with technical systems, especially in defence or secure environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your expertise in IT infrastructure and electronic warfare makes you a perfect fit for us.
Showcase Problem-Solving Skills:In your application, give examples of how you've diagnosed and resolved complex technical issues in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, networking, and electronic warfare technology. Be ready to discuss specific systems you've worked with and how you've tackled technical challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed faults and performed root cause analysis on hardware and systems. Highlight any experiences where you provided 1st/2nd line support, especially in high-pressure situations.
✨Understand the Environment
Familiarise yourself with the defence and secure environments you'll be working in. Knowing the regulations and safety protocols can set you apart, so do your homework on what it means to work in a highly regulated space.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle on-site maintenance or upgrades, and be prepared to explain your thought process clearly and confidently.
