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- Tasks: Lead service design activities for impactful digital programmes in a government setting.
- Company: Join a diverse and inclusive team dedicated to user-centred design.
- Benefits: Competitive daily rate, flexible working model, and potential for contract extension.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in shaping user journeys and service outcomes.
- Qualifications: Current SC clearance and strong experience with GDS standards required.
We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes.
Key Requirements
- Active Security Clearance (SC) - must be current and transferable
- Strong experience working to GDS standards and the Government Service Standard
- Demonstrable service design delivery across Discovery, Alpha and Beta phases
- Proven ability to design end-to-end services, including journeys and service blueprints
- Confident engaging with senior stakeholders, service owners and multidisciplinary teams
- Able to balance user needs, policy intent and operational constraints
Responsibilities
- Lead and deliver service design activities across complex digital programmes
- Map as-is and to-be journeys, identifying risks, dependencies and opportunities
- Collaborate closely with user researchers, interaction designers, content designers, product managers and engineers
- Facilitate workshops, co-design sessions and stakeholder alignment activities
- Ensure service design outputs support GDS service assessments
- Champion user-centred, evidence-led decision making across the programme
Working Pattern
3 days per week on-site in London, remaining days remote, offering a balanced and flexible working model.
If you're an SC-cleared Service Designer with strong GDS and central government experience and are looking for a London-based contract with real service impact, we'd like to hear from you.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
SC Cleared Service Designer - Contract in Slough employer: Sanderson Government and Defence
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared Service Designer - Contract in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with GDS standards. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your service design projects, especially those that align with government standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of user-centred design principles and GDS compliance. Be ready to discuss how you've tackled challenges in past projects and how you can apply that experience to their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from talented individuals like you who are ready to make an impact.
We think you need these skills to ace SC Cleared Service Designer - Contract in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with GDS standards and service design. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your SC Clearance: Since this role requires active SC clearance, be upfront about your current status. We need to know you’re ready to hit the ground running, so mention it early in your application.
Highlight Collaboration Skills: This position involves working closely with various teams, so emphasise your ability to engage with stakeholders and facilitate workshops. We love seeing examples of how you've successfully collaborated in past roles!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your GDS Standards
Make sure you brush up on the Government Digital Service (GDS) standards before your interview. Familiarise yourself with how these standards apply to service design, as you'll need to demonstrate your understanding of them and how you've implemented them in past projects.
✨Showcase Your Service Design Experience
Prepare specific examples of your work across the Discovery, Alpha, and Beta phases. Be ready to discuss how you've designed end-to-end services, including user journeys and service blueprints, and how these have positively impacted user experiences.
✨Engage with Stakeholders
Highlight your experience in engaging with senior stakeholders and multidisciplinary teams. Think of examples where you've facilitated workshops or co-design sessions, and be prepared to discuss how you align diverse perspectives to achieve common goals.
✨Balance User Needs and Policy Intent
Be ready to talk about how you balance user needs with policy intent and operational constraints. This is crucial in a central government environment, so think of instances where you've successfully navigated these challenges and made evidence-led decisions.