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For Companies At a Glance
- Tasks: Lead service management, optimise costs, and ensure compliance in a tech-driven environment.
- Company: Join a leading technology firm with a focus on innovation and excellence.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be the driving force behind critical services and make a real difference.
- Qualifications: Experience in service management and strong communication skills.
- Other info: Dynamic workplace with a focus on collaboration and continuous improvement.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
We are working alongside a large technology firm seeking an experienced Service Manager to join the organisation. This is a key role focused on owning BAU services, driving cost optimisation, and ensuring SLA/KPI compliance within a secure, mission-critical environment.
You will act as the single service owner, working within a DevSecOps and Agile model, coordinating continuous service improvement.
Service Manager employer: Sanderson Government and Defence
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of BAU services and SLAs. We recommend practising common interview questions related to service management, so you can showcase your expertise and confidence when it counts.
✨Tip Number 3
Don’t forget to highlight your soft skills! As a Service Manager, communication and leadership are key. Make sure to share examples of how you've successfully led teams or improved service delivery in past roles during your interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience with BAU services, cost optimisation, and SLA/KPI compliance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences in a DevSecOps and Agile environment that demonstrate your ability to own services.
Showcase Your Soft Skills: Since this role requires a variety of soft skills, don’t forget to showcase them in your application. Whether it's communication, teamwork, or problem-solving, we want to know how you’ve used these skills in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Manager, especially in a tech environment. Brush up on your knowledge of BAU services, SLA/KPI compliance, and cost optimisation strategies. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Soft Skills
Since this role requires a variety of soft skills, be prepared to discuss how you've effectively communicated, led teams, or resolved conflicts in past positions. Use specific examples to illustrate your points, as this will demonstrate your ability to thrive in a collaborative environment.
✨Familiarise Yourself with DevSecOps and Agile
As you'll be working within a DevSecOps and Agile model, it's crucial to have a solid understanding of these methodologies. Be ready to discuss how you've applied Agile principles in previous roles and how you can contribute to a secure, mission-critical environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Service Manager role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
