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For Companies At a Glance
- Tasks: Shape and improve public services through user-centred design in a collaborative team.
- Company: Join a large UK Central Government department making a real difference.
- Benefits: Competitive daily rate, remote work, and occasional travel to London.
- Why this job: Make an impact on public services while working within GDS standards.
- Qualifications: Experience as a Service Designer in government and knowledge of GDS.
- Other info: Inclusive environment welcoming diverse backgrounds and perspectives.
We are seeking an experienced Service Designer to support a large UK Central Government department on an initial 3-month contract. This role is ideal for someone who has previously worked in government environments and is confident operating within GDS standards.
The Role
You will play a key role in shaping and improving public services, working collaboratively within multidisciplinary teams to design user-centred, end-to-end services.
Key responsibilities include:
- Designing services within a large UK government organisation
- Applying service design principles across complex, multi-channel services
- Collaborating with product managers, user researchers, content designers, and developers
- Mapping service journeys and identifying opportunities for improvement
- Ensuring services meet GDS standards and best practice
About You
Essential experience:
- Proven experience working as a Service Designer within Central Government
- Strong knowledge of GDS and hands-on experience using the GOV.UK Design System
- Experience working in agile, multidisciplinary teams
- Ability to communicate service design concepts clearly to a range of stakeholders
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Service Designer - Central Government employer: Sanderson Government and Defence
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer - Central Government
✨Tip Number 1
Network like a pro! Reach out to your connections in the government sector and let them know you're on the hunt for a Service Designer role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your previous work in service design, especially any projects that align with GDS standards. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GDS principles and the GOV.UK Design System. Be ready to discuss how you've applied these in past roles and how you can contribute to improving public services.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it helps us keep track of your application and support you throughout the process.
We think you need these skills to ace Service Designer - Central Government
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Designer role. Highlight your experience in government environments and your knowledge of GDS standards. We want to see how your skills align with what we're looking for!
Showcase Your Experience: When detailing your past roles, focus on specific projects where you applied service design principles. Use examples that demonstrate your ability to work in agile, multidisciplinary teams. This will help us understand your hands-on experience.
Communicate Clearly: Remember, we need to see how well you can communicate complex service design concepts. Use clear language and avoid jargon when explaining your previous work. This will show us that you can engage with a range of stakeholders effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your GDS Inside Out
Make sure you brush up on the Government Digital Service (GDS) standards and the GOV.UK Design System. Being able to discuss how you've applied these principles in your previous roles will show that you're not just familiar with them, but that you can effectively implement them in real-world scenarios.
✨Showcase Your Collaborative Spirit
As a Service Designer, you'll be working with various teams. Prepare examples of how you've successfully collaborated with product managers, user researchers, and developers in the past. Highlighting your teamwork skills will demonstrate that you can thrive in a multidisciplinary environment.
✨Map Out Your Success Stories
Think about specific service journeys you've designed or improved. Be ready to discuss the challenges you faced, the solutions you implemented, and the impact of your work. This will help interviewers see your problem-solving skills in action.
✨Communicate Clearly and Confidently
Practice explaining complex service design concepts in simple terms. You might be speaking to stakeholders who aren't as familiar with the technical jargon, so being able to communicate effectively is key. Consider doing mock interviews to refine your delivery.
