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For Companies At a Glance
- Tasks: Design user-centred services and translate complex tech into real-world solutions.
- Company: Join a leading organisation delivering secure systems for defence and national security.
- Benefits: Competitive salary, professional development, and the chance to work on impactful projects.
- Other info: Be part of a talented team with opportunities for career growth.
- Why this job: Make a difference in critical environments while shaping innovative digital services.
- Qualifications: Strong background in service design and stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
Requirements
- Strong background in service design, service architecture or human-centred design
- Experience working within complex or high-assurance environments (government, defence, regulated or critical national infrastructure)
- Proven ability to translate complexity into usable, coherent services
- Confident facilitator with strong stakeholder engagement skills
- Comfortable operating across architecture, engineering and delivery disciplines
- Must be eligible for SC and DV clearance
- Active SC clearance is highly desirable
- Willingness to undergo further vetting as required for secure programmes
- Exposure to government digital standards (desirable)
- Background spanning both design and technical environments (desirable)
- Experience within defence, security or national security contexts (desirable)
Responsibilities
- Develop service blueprints and end-to-end user journeys
- Translate complex technical architectures into coherent operational services
- Ensure alignment between real user needs and service delivery
- Operate within multi-disciplinary delivery teams
- Facilitate workshops, co-design sessions and stakeholder engagement
- Support continuous improvement from discovery through to live services
- Align R&D outputs to real-world, deployable use cases
- Ensure innovation outcomes are usable, scalable and adoptable
- Contribute to bids with clear, user-centred service narratives
- Strengthen value propositions through clarity of service outcomes
We are an organisation that delivers advanced, secure systems into some of the UKs most complex and mission-critical defence and national security environments. As the demand grows for assurance-led, user-centred digital services, we are looking for a Service Design Architect (SC & DV-Eligible) to ensure that technical innovation translates into usable, scalable, real-world outcomes. This is a senior, influential role, where you'll join a talented team focused on delivering exceptional services.
Service Design Architect employer: Sanderson Government and Defence
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Design Architect
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the service design and architecture space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills in real-time! Consider setting up a portfolio or a personal project that showcases your ability to translate complex designs into user-friendly services. We love seeing practical examples of your work, so make sure to highlight any workshops or co-design sessions you've facilitated.
✨Tip Number 3
Prepare for those interviews by brushing up on your stakeholder engagement techniques. We want to see how you can confidently facilitate discussions and align user needs with service delivery. Practice makes perfect, so maybe do a mock interview with a friend!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for candidates who are genuinely interested in joining our mission to deliver secure systems in complex environments.
We think you need these skills to ace Service Design Architect
Some tips for your application 🫡
Show Off Your Service Design Skills: Make sure to highlight your strong background in service design and human-centred design. We want to see how you've tackled complex environments before, so share specific examples that showcase your expertise!
Keep It Clear and Coherent: When translating complexity into usable services, clarity is key! Use straightforward language and structure your application to make it easy for us to understand your thought process and how you approach problem-solving.
Engage with Us: We love a confident facilitator! In your application, mention any experiences where you've successfully engaged stakeholders or led workshops. This will show us that you're comfortable operating across different disciplines.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your Service Design Inside Out
Make sure you brush up on your service design principles and methodologies. Be ready to discuss how you've applied human-centred design in previous roles, especially in complex environments like government or defence.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully facilitated workshops or co-design sessions. Highlight your ability to engage with diverse stakeholders and translate their needs into coherent services.
✨Demonstrate Your Technical Understanding
Be prepared to explain how you've navigated the intersection of design and technical environments. Discuss any experience you have with translating complex architectures into operational services, as this will be key for the role.
✨Align with Government Digital Standards
Familiarise yourself with the relevant government digital standards and be ready to discuss how you've incorporated these into your work. Showing that you understand the regulatory landscape will set you apart from other candidates.