At a Glance
- Tasks: Lead service design activities for impactful digital services in a government setting.
- Company: Join a diverse team focused on user-centred design and innovation.
- Benefits: Competitive daily rate, flexible working model, and potential for contract extension.
- Other info: Embrace a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in public services while working with talented professionals.
- Qualifications: Current SC clearance and strong experience with GDS standards required.
We're hiring an experienced SC-cleared Service Designer to support the delivery of user-centred, GDS-compliant digital services within a central government environment. This is a high-impact role on a policy-backed programme where service design plays a critical role in shaping end-to-end user journeys, operating models and service outcomes.
Key Requirements
- Active Security Clearance (SC) - must be current and transferable
- Strong experience working to GDS standards and the Government Service Standard
- Demonstrable service design delivery across Discovery, Alpha and Beta phases
- Proven ability to design end-to-end services, including journeys and service blueprints
- Confident engaging with senior stakeholders, service owners and multidisciplinary teams
- Able to balance user needs, policy intent and operational constraints
Responsibilities
- Lead and deliver service design activities across complex digital programmes
- Map as-is and to-be journeys, identifying risks, dependencies and opportunities
- Collaborate closely with user researchers, interaction designers, content designers, product managers and engineers
- Facilitate workshops, co-design sessions and stakeholder alignment activities
- Ensure service design outputs support GDS service assessments
- Champion user-centred, evidence-led decision making across the programme
Working Pattern
3 days per week on-site in London. Remaining days remote, offering a balanced and flexible working model.
If you're an SC-cleared Service Designer with strong GDS and central government experience and are looking for a London-based contract with real service impact, we'd like to hear from you.
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
SC Cleared Service Designer - Contract employer: Sanderson Government and Defence
Join a forward-thinking organisation that values user-centred design and offers a collaborative work culture in the heart of London. With a strong commitment to employee growth, you will have the opportunity to work on impactful government projects while enjoying a flexible working model that balances on-site and remote work. Our inclusive environment fosters diversity and encourages innovative thinking, making it an excellent place for SC-cleared Service Designers to thrive.
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land SC Cleared Service Designer - Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with GDS standards. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service design and GDS compliance. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your portfolio! Make sure it highlights your best work in service design, especially projects that align with government standards. A strong portfolio can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to make an impact in the public sector.
We think you need these skills to ace SC Cleared Service Designer - Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SC Cleared Service Designer role. Highlight your experience with GDS standards and service design delivery, especially in government settings. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your work in service design and how you've engaged with stakeholders. We love a good story!
Showcase Your Experience:In your application, be sure to showcase your experience across Discovery, Alpha, and Beta phases. We’re keen to see how you’ve designed end-to-end services and tackled user needs while balancing policy intent. Make it clear how you can contribute to our projects!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised. We can’t wait to hear from you!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your GDS Standards
Make sure you brush up on the Government Digital Service (GDS) standards before your interview. Be ready to discuss how you've applied these standards in your previous roles, especially in the Discovery, Alpha, and Beta phases of service design.
✨Showcase Your Service Design Experience
Prepare specific examples of your service design delivery. Highlight your ability to create end-to-end services, including user journeys and service blueprints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Demonstrate your confidence in engaging with senior stakeholders and multidisciplinary teams. Think of instances where you've facilitated workshops or co-design sessions, and be ready to explain how you aligned diverse perspectives towards a common goal.
✨Champion User-Centred Design
Be prepared to discuss how you advocate for user-centred, evidence-led decision-making. Share examples of how you've balanced user needs with policy intent and operational constraints, showcasing your ability to navigate complex environments.
