User Researcher (GDS/UCD)
£447.50 per day | Inside IR35 | 6-Month Contract | Remote with Quarterly Travel to Leeds | BPSS Eligible
We are looking for an experienced User Researcher to join a multidisciplinary team delivering user-centred digital services. This role is ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes.
You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision-making throughout the delivery lifecycle.
Key Responsibilities
Plan, conduct and analyse user research across various stages of service delivery
Apply a range of qualitative and quantitative research methods to generate actionable insights
Work collaboratively within multidisciplinary Agile teams
Present findings and recommendations to stakeholders in a clear and engaging manner
Create research outputs including reports, presentations, journey maps and insight summaries
Support services through discovery, alpha, beta and live phases
Champion user-centred design principles and evidence-based decision making
Essential Skills & Experience
Experience delivering user research within Agile environments
Strong knowledge of GDS standards and service delivery approaches
Proven experience applying User-Centred Design methodologies
Excellent stakeholder engagement and communication skills
Ability to translate research findings into practical recommendations
Experience facilitating workshops and research playback sessions
Strong report writing and presentation skills
Comfortable managing multiple research activities and priorities
Desirable Experience
Public sector digital transformation experience
Experience working within multidisciplinary product teams
Understanding of accessibility and inclusive design principles
Familiarity with service assessments and digital service standards
Clearance Requirements
Must be eligible for BPSS clearance
Right to work in the UK
Contract Details
£447.50 per day
Inside IR35
6-month contract
Remote working
Approximately 1 day onsite in Leeds every 3 months
This is an excellent opportunity for a User Researcher who is passionate about improving services through evidence-led insights and wants to help shape meaningful digital experiences for users.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
User Researcher (GDS/UCD) in London employer: Sanderson Government and Defence
As a Lead Network Engineer in Salisbury, you will join a dynamic team dedicated to maintaining and enhancing a critical network capability within a secure environment. Our company fosters a culture of collaboration and innovation, offering extensive opportunities for professional growth and development while prioritising diversity and inclusion. With a commitment to employee well-being and a supportive work atmosphere, we ensure that our team members thrive both personally and professionally.
Contact Details:
Sanderson Government and Defence Recruitment Team
