At a Glance
- Tasks: Lead a team in delivering and improving Cisco telephony and video conferencing services.
- Company: Join a diverse and inclusive company focused on innovative collaboration solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Embrace a dynamic culture that values respect and equality.
- Why this job: Make a real impact by leading cutting-edge projects in a global environment.
- Qualifications: 5+ years in Cisco Unified Communications with strong leadership skills.
The predicted salary is between 65250 - 79750 £ per year.
We are looking for an experienced Cisco Telephony & Videoconferencing Team Lead to lead the delivery, support, and continuous improvement of our Cisco Collaboration environment. This role combines hands-on technical expertise with team leadership, taking ownership of Cisco telephony and video conferencing services in a global, customer-focused environment.
Key Responsibilities
- Lead and mentor a team of engineers and technicians.
- Act as the senior technical escalation point for complex incidents and major outages.
- Lead Cisco Telephony and Videoconferencing projects from design through implementation.
- Drive Major Incident, Problem Management, and Root Cause Analysis activities.
- Collaborate with customers, Service Delivery Managers, and technical teams to deliver high-quality services.
- Ensure knowledge transfer, technical standards, and operational excellence across the team.
- Maintain and review HLDs, LLDs, procedures, and technical documentation.
- Oversee testing, validation, and implementation of hardware and configurations.
Essential Skills & Experience
- 5+ years experience in Cisco Unified Communications and Collaboration environments.
- Strong expertise in:
- Cisco Unified Communications Manager (CUCM)
- Unity Connection
- Jabber
- Cisco IP Phones
- Cisco Meeting Server (CMS)
- Cisco TelePresence Management Suite (TMS)
- Cisco Video Endpoints
- Strong knowledge of SIP and H.323 protocols.
- Experience with VMware v7/v8.
- Proven experience leading technical teams, projects, or service delivery activities.
- Fluent English (written and spoken).
Desirable Skills
- Kurmi, Telisca, RTMT, Prognosis, PeterConnects
- WAN/LAN networking and security
- Systems administration and desktop environments
Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Network Team Lead in London employer: Sanderson Government and Defence
As a Lead Network Engineer in Salisbury, you will join a dynamic team dedicated to maintaining and enhancing a critical network capability within a secure environment. Our company fosters a culture of collaboration and innovation, offering extensive opportunities for professional growth and development while prioritising diversity and inclusion. With a commitment to employee well-being and a supportive work atmosphere, we ensure that our team members thrive both personally and professionally.
Contact Details:
Sanderson Government and Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Team Lead in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sanderson Government and Defence values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Sanderson Government and Defence might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sanderson Government and Defence!
✨Direct Apply to Sanderson Government and Defence
Let's not forget to apply directly through the Sanderson Government and Defence website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Team Lead in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sanderson Government and Defence.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sanderson Government and Defence. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sanderson Government and Defence
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
