At a Glance
- Tasks: Support and maintain advanced technical systems in defence environments, both on-site and remotely.
- Company: Leading tech firm specialising in secure environments with a commitment to diversity.
- Benefits: Competitive salary, travel opportunities, and a supportive work culture.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Join a hands-on role at the forefront of technology and make a real difference.
- Qualifications: Experience in technical support, IT infrastructure, and troubleshooting complex systems.
The predicted salary is between 40000 - 50000 £ per year.
Location: Woking (with some travel)
Salary: Competitive + benefits
We're looking for a Field Service Engineer to support and maintain advanced technical systems across secure and defence environments in the UK and internationally. This is a hands-on role working at the forefront of complex systems, combining elements of IT infrastructure, networking, and electronic warfare technology.
The Role
You'll play a key role in delivering high-quality technical support to customers, both on-site and remotely. This will include maintaining, repairing, and upgrading systems, supporting live environments, and ensuring equipment performs reliably in critical scenarios.
Key Responsibilities
- Carry out on-site maintenance, upgrades, and repairs of complex systems
- Support customer environments during exercises, trials, and deployments
- Provide 1st/2nd line remote support for technical issues
- Install, configure, and maintain IT infrastructure (Windows Server, virtualisation, networks)
- Diagnose faults and perform root cause analysis on hardware and systems
- Support system acceptance, testing, and training activities
- Participate in an on-call rota for urgent support requirements
What We're Looking For
- Experience supporting technical systems in defence or secure environments
- Background in electronic warfare, RF systems, or similar technologies
- Strong understanding of IT infrastructure (servers, networks, virtualisation)
- Experience working with Windows/Linux environments
- Knowledge of LAN/WAN/VLAN networking and firewalls
- Ability to troubleshoot complex systems and perform hardware diagnostics
- Awareness of working in highly regulated, safety-critical environments
Desirable
- Military background (e.g. signals, communications, EW)
- Knowledge of cryptographic systems
- Experience with MoD environments and processes
Other Requirements
- Full UK driving licence
- Willingness to travel on occasion
- Eligibility for DV clearance (UK nationals only)
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
Field Service Engineer employer: Sanderson Government and Defence
As a Field Service Engineer with us, you'll join a dynamic team dedicated to supporting advanced technical systems in defence and secure environments. Our Woking location offers a collaborative work culture that values innovation and employee growth, providing opportunities for hands-on experience with cutting-edge technology. We prioritise your development through ongoing training and support, ensuring you thrive in a rewarding career while contributing to critical missions both locally and internationally.
Contact Details:
Sanderson Government and Defence Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the defence and secure environments sector. Attend industry events or join online forums where you can connect with potential employers and other professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or challenges you've tackled, especially those related to IT infrastructure or electronic warfare. This will help us see how you can fit into our team.
✨Tip Number 3
Be proactive! If you find a role that excites you, don’t just wait for the application process to unfold. Reach out directly to the hiring manager or recruiter through our website. A friendly message expressing your interest can make a big difference!
✨Tip Number 4
Prepare for the unexpected! In this field, you might face tricky technical questions or scenario-based problems during interviews. Brush up on your troubleshooting skills and be ready to think on your feet. We love candidates who can keep their cool under pressure!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with technical systems, especially in defence or secure environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your experience makes you the perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills:In your application, highlight specific examples where you've diagnosed and resolved complex technical issues. We’re looking for those who can think on their feet, so share your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, networking, and electronic warfare technology. Be ready to discuss specific systems you've worked with and how you've tackled technical challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed faults and performed root cause analysis on complex systems. Highlight any experiences where you provided 1st/2nd line support and how you resolved issues efficiently.
✨Familiarise Yourself with Defence Environments
Since this role involves working in secure environments, it’s crucial to understand the regulations and protocols involved. Research the company’s work in defence and be ready to discuss how your background aligns with their needs.
✨Demonstrate Your Team Spirit
This role requires collaboration, especially during exercises and deployments. Be prepared to talk about your experience working in teams, particularly in high-pressure situations, and how you contribute to a positive team dynamic.
