Service Designer | BPSS Eligible | Up to £470/day Inside IR35 | Worthing or Telford (Hybrid)
Location: Worthing or Telford (2 days onsite per week)
Rate: Up to £470 per day (Inside IR35)
Contract Length: 6 months
Clearance: BPSS eligible required
We're looking for an experienced Service Designer to join a high-profile digital transformation programme, helping to shape and deliver user-centred public services that are simpler, faster and more effective.
Working within a multidisciplinary team, you'll collaborate closely with user researchers, interaction designers, content designers, performance analysts, developers, policy specialists and stakeholders to design end-to-end services that deliver measurable outcomes for users and the organisation.
What you'll be doing
Leading service design activities across complex digital services
Creating high-quality service design artefacts including service blueprints, journey maps, personas, user flows and insight packs
Designing accessible, user-centred services aligned to user needs and business objectives
Working across organisational boundaries to influence and drive successful design outcomes
Communicating service design recommendations to both technical and non-technical audiences
Using storytelling, visualisation and design thinking techniques to bring research findings and service opportunities to life
Identifying opportunities to improve services and measure the impact of design changes
Supporting design-led transformation through coaching, collaboration and continuous improvement initiatives
What we're looking for
Proven experience delivering service design within complex environments
Strong portfolio demonstrating end-to-end service design and user-centred design methodologies
Experience producing service blueprints, personas, journey maps, user flows and other key design deliverables
Ability to visualise and communicate complex services spanning multiple business areas
Excellent stakeholder engagement and facilitation skills
Strong understanding of user-centred design principles and accessibility best practice
Comfortable working within multidisciplinary Agile teams
Ability to influence, ...
Service Designer BPSS Eligible in East Kilbride employer: Sanderson Government and Defence
As a Lead Network Engineer in Salisbury, you will join a dynamic team dedicated to maintaining and enhancing a critical network capability within a secure environment. Our company fosters a culture of collaboration and innovation, offering extensive opportunities for professional growth and development while prioritising diversity and inclusion. With a commitment to employee well-being and a supportive work atmosphere, we ensure that our team members thrive both personally and professionally.
Contact Details:
Sanderson Government and Defence Recruitment Team
