Business Analyst - Legal Aid Agency
Contract Type: Outside IR35
Start Date: 2nd November 2026
Initial End Date: 26th February 2027 (expected extension through a long-term programme running to 2030)
Location: Hybrid
Security Clearance: Active SC Clearance Required
Overview
We are seeking an experienced Business Analyst to join a major transformation programme within the organisation's Legal Aid Agency . The role sits within a large-scale programme focused on improving and modernising the legal aid application process, covering two interconnected products that form the end-to-end user journey:
The legal aid application process
The decision-making and outcomes process
Working across both areas, the successful candidate will play a critical role in analysing current and future processes, identifying business needs, documenting requirements and supporting the delivery of user-centred services. You will work closely with Service Designers, User Researchers, Product Managers and delivery teams to ensure business requirements are clearly understood, prioritised and translated into actionable outcomes.
This is an excellent opportunity for a self-sufficient Business Analyst who is comfortable working within complex transformation programmes, engaging with stakeholders at all levels and bringing structure and clarity to evolving requirements.
Key Responsibilities
Lead business analysis activities across two interconnected legal aid application services.
Elicit, document and manage business, functional and non-functional requirements.
Analyse current processes, identify inefficiencies and recommend opportunities for improvement.
Conduct as-is and to-be process mapping to support service transformation initiatives.
Collaborate closely with Service Designers and User Researchers to ensure business requirements align with user needs and service objectives.
Facilitate workshops, requirement gathering sessions and stakeholder interviews.
Produce high-quality documentation including business requirements, process maps, user stories, acceptance criteria and impact assessments.
Support backlog refinement and prioritisation acti...
Business Analyst - Legal Aid Agency (SC Cleared) in East Kilbride employer: Sanderson Government and Defence
As a Lead Network Engineer in Salisbury, you will join a dynamic team dedicated to maintaining and enhancing a critical network capability within a secure environment. Our company fosters a culture of collaboration and innovation, offering extensive opportunities for professional growth and development while prioritising diversity and inclusion. With a commitment to employee well-being and a supportive work atmosphere, we ensure that our team members thrive both personally and professionally.
Contact Details:
Sanderson Government and Defence Recruitment Team
