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For Companies At a Glance
- Tasks: Support high-profile clients and manage desktop environments with cutting-edge technology.
- Company: Join a diverse and inclusive tech company focused on employee growth.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Exciting opportunities for career advancement and personal development.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience with Microsoft Windows, SCCM, and customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Requirements
- Experience in IDAC (Ivanti Device Application Control) and/or Microsoft Defender is essential
- In-depth knowledge and understanding of Microsoft Windows O/S (Windows 10 & Windows 7), including build, configuration, and registry settings
- Proficiency in Microsoft Office
- SCCM experience including OS deployment, application deployment, fault finding, monitoring, and reporting is desired
- Understanding of Scripting technologies such as PowerShell, VB Scripting, and batch files is beneficial
- Knowledge of disk encryption using BitLocker, NTFS permissions, and shared folder security is useful
- Appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, and instant messaging tools (Skype for Business)
- Working knowledge of IT Service Management (ITSM) software (ServiceNow)
Responsibilities
- Complete assigned works within allocated timeframes
- Undertake project tasks, supporting both internal and external project managers
- Undertake NSR tasks to agreed timescales
- Possess exceptional customer handling skills
Company
We are excited to offer the role of NSR Desktop Engineer in our End User Experience (EUE) department, where you will support a broad span of high-profile clients in our extensive portfolio. At our company, we pride ourselves on our people, who are the heart of everything we do. Our EUE Workplace Engineers are encouraged to grow and develop in a fast-paced environment, building on their existing experience and contributing valuable knowledge. We are committed to fostering a diverse and inclusive community and welcome applications from individuals of all backgrounds.
Desktop Engineer - Full-Time Onsite employer: Sanderson Government and Defence
Contact Detail:
Sanderson Government and Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - Full-Time Onsite
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience with IDAC, Microsoft Defender, or SCCM, make sure to highlight that in conversations. Be ready to discuss specific projects where you used these tools.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common questions related to desktop engineering and customer handling skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team and contributing to our diverse community.
We think you need these skills to ace Desktop Engineer - Full-Time Onsite
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IDAC, Microsoft Defender, and Windows O/S. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Show Off Your Skills: When writing your application, emphasise your proficiency in Microsoft Office and SCCM. If you've got any experience with scripting technologies like PowerShell or VB Scripting, make sure to mention that too – it could really set you apart from the crowd!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Desktop Engineer role. Remember, we’re looking for exceptional customer handling skills, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Sanderson Government and Defence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IDAC, Microsoft Defender, and the Windows operating systems. Be ready to discuss specific configurations and registry settings you've worked with, as this will show your depth of understanding.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues using SCCM for OS and application deployment. Highlight any fault-finding experiences and how you monitored and reported on these tasks. This will demonstrate your hands-on experience and analytical skills.
✨Get Familiar with Scripting
If you have experience with PowerShell or VB Scripting, be ready to talk about it! Even if you haven't used them extensively, showing a willingness to learn and adapt can impress interviewers. Consider preparing a small script example to discuss.
✨Customer Service is Key
Since exceptional customer handling skills are essential, think of scenarios where you've provided excellent support. Be prepared to share how you managed client expectations and resolved issues effectively, as this will highlight your fit for the role.